The experience of the exam was just fine. Making the appointment was problematic. I, initially, responded to the online reminder that it was time for my appointment. I had suggested a time, as required, and received an immediate response that in the near future, I would get a response to set the actual time and date. But that didn't happen, until I persisted after a several weeks and several phone attempts.
The service and care was fine, setting up the appointment, not so much