94.2% would refer friends and family to us

5 stars Customer since 2016

When my dog started exhibiting stomach issues I was unsure how severe the problem might be. After speaking with them on the phone they were able to provide insight and weighed options to determine whether an emergency visit was necessary. They were so helpful in calming down a crazy dog mom thinking the worst and got my pup an appt later in the week to assure nothing major was wrong. The staff was so sweet and knowledgeable, and the service we received went above and beyond!

1 stars Customer since 2018

Terrible communication

5 stars Customer since 2001

My parents have been taking their dogs to The Scottsdale Veterinary Clinic for years. The staff is always kind, and attentive to both the family and the pets! Dr. Fonza is great! Highly recommend them if you need routine medical or emergency care for your furry loved ones!

5 stars Customer since 2018

Kind gentle efficient

5 stars Customer since 2015

Always friendly and helpful!

5 stars Customer since 2018

The staff here is amazing! Super friendly and true animal lovers. Treated my furbaby with great care and compassion.

3 stars Customer since 2009

Honestly, since I started bringing Aydan in to you at 8 months old so for 8 plus yrs, the larger you got the less quality of service. Always being put on hold when calling in and at times even hanging up to cell back later, wait time when I get there for his appts....etc. But my biggest issue is the large increase in his pet plan which probably stems from the growth and your regular dedicated customers take the hit?? Not good business sense..... you asked!

5 stars Customer since 2015

Came in with an emergency coyote attack and was seen promptly.

Staff was all very helpful and concerned.

3 stars Customer since 2009

The emergency vet tech and vet were wonderful - truly can tell they love animals

front desk staff on saturday was caring and compassionate- they get 5 stars

the 3 stars is for when I called Sunday to get test results. Was told by gentleman who answered the phone that they were back and that the vet was reviewing them, and that I would get call back right away from him personally with an update(2:45pm).

I had to call BACK at almost 6pm to tell them I was still waiting and the gentleman stated he would give the vet another message that I had called. Vet finally called and everything was fine.

The lowing of stars was due to staff not correctly being able to give time frames. Please don't tell someone they will get a call back right away if you can't guarantee it-I get you may get busy for a short time but make yourself a note or don't promise to do something that you can't. This has happened before when waiting for test results and is concerning that the issue hasn't changed

5 stars Customer since 2017

We have had several visits here for our precious girl, two were emergencies. The care, knowledge, empathy and compassion each time by the ENTIRE staff is always comforting. The follow up after visits means so much too, they truly care. I've called in the past with questions and they gave suggestions over the phone and things to monitor and watch for instead of being told to get her in right away. I am very confident in and grateful for the care my dog receives......I have seen 3 different vets and all provided exceptional care for her and answered all of our questions which makes it a little easier to proceed with necessary

decision making when all the facts are presented. I have and will continue to recommend SVC.

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