96.9% would refer friends and family to us

5 stars Customer since 2021

I experienced great customer service when I was asked to bring my car back cause they didn't feel right that I had to jump my new battery to get home, when I went to start my car again it was dead and they helped me get my car back to their service center and replaced my new battery with a new battery.

This is customer service and the way it should be!

Thank you Carl,Jim and Tyler for the great experience.

5 stars Customer since 2018

As usual I received excellent attention from Carl and his staff at this Tuffy in Frankfort. My daughters car would not start and upon jumping it I called Tuffy’s and I was able to bring it in and they replaced a dead battery with one of their best. I was out of there in less than 35 minutes. My daughter was able to get to school and work with no other disruption in her day. Thank you Carl for always treating us well and addressing our car issues. Go here if you want to be treated as a preferred customer which has been my continued experience.

5 stars Customer since 2021

I had a great experience .

5 stars Verified customer

Service is always done well and at a fair price,

5 stars Customer since 2019

Well done!

5 stars Customer since 2018

Staff continues to provide excellent service and professionalism. Work is always completed in a timely manner. I would recommend to friends, family and would definitely return to have my vehicles serviced.

5 stars Customer since 2021

The work that was done was excellent.l was very satisfied.

5 stars Customer since 2021

Excellent service started at the front desk. The man was very informative and honest with the info he relayed to me about my car. He truly cares about his customers.

5 stars Customer since 2018

I took my vehicle to Tuffy's due to an engine warning light. They were able to figure out the problem and promptly fix the situation. They are very professional, always have the work completed correctly, and at a reasonable cost.

5 stars Customer since 2021

Great service., manager was polite and friendly.

He explained everything, work being done and things that I will need done shortly. Office and shop were clean .

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