94.7% would refer friends and family to us

1 stars Verified customer

Lack basic concern for customer and service. Concern more about the profit.

5 stars Customer since 2012

I made an appointment. They took my car back almost as soon as I arrived. Tony/Anthony remembered me from my previous trips to Tuffy. As always, he was kind, courteous and professional. The work was done in a timely fashion and my bill was just what he had estimated. They found a problem with the battery and when I told them it was probably under warranty at another shop, Anthony suggested that I go straight to the other shop and get it taken care of. I did this and received a free battery at the other shop.

5 stars Customer since 2012

As usual, great service. Anthony is tops

4 stars Verified customer

The works are reliable and prompt but the price on parts are insane.a $150 intake manifold they charge for almost $500. Thats triple the price they charges.hope they have some sense to be reasonable on prices .bring your own parts or they'll kill you on the parts prices.

Tuffy Auto Service Center - Narcoossee replied:

MR TAN , THE INTAKE MANIFOLD WAS 198. PARTS AND LABOR WAS

488.

YOU COULD FINE PARTS CHEAPER ON , BUT YOU NEEDED THE VEHICLE THE SAME DAY FOR YOUR COMMERCIAL BUSINESS

THANKS

5 stars Customer since 2013

Very good service.

5 stars Verified customer

Awesome job. Made appointment and they jump right on it upon my arrival.

5 stars Verified customer

My appointment was for 10:00 and my car was taken in at that time. Nice service, but there wasn't any coffee made lol

5 stars Verified customer

We brought our Buick to Tuffy for an oil change and tire rotation. Since we had an appointment, our car was done in a timely manner and the courteous staff treated us with respect and took good care of our vehicle.

Theydidn't try to sell us repairs we didn't need. We feel our cars are in good hands when we trust Tuffy. They helped us keep our Mazda and Monte Carlo on the road until we were ready to replace them with newer cars. We are now bringing our two newer cars here as well for regular maintenance.

5 stars Verified customer

Very good

5 stars Verified customer

As always, the team at Tuffy is professional, helpful and they get the work done on time.

Thanks!

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Nona Smiles

5 stars 963 reviews

I thought the dentist and the hygentist were good, the office was quite nice. What I didn't like was the fact that when I called to make an appointment, I was told that they accepted my insurance. Once I arrived, I found out that they did not - I have a hard time getting over that fact. I would not have chosen them - even though I thought the service was good - because I do not want to go through the hassle of dealing with a provider out of network. I also felt that the cost was VERY expensive.
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