Tuffy Tire & Auto Service - Ankeny, IA
Automotive
1685 SE Delaware Ave
Ankeny,
IA
50021
(515) 965-5570
Mon - Fri: 8:00AM - 6:00PM
Sat: 8:00AM - 4:00PM
Sun: Closed
About
OUR MISSION STATEMENT
To Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service.
There was a time in America when you either did it right or you didn't do it at all. Your work was your reputation. Character was forged from a solid job well done -- again and again. At Tuffy(R) Tire & Auto Service Center, we still do things the old-fashioned way. The right way. In fact, only Tuffy offers full-service automotive maintenance and repair with a guarantee on parts and labor that you can take to any store. Because to us, there's a right way and well, a right way. Tuffy. Done Right. Period.
Services
- Alternators and Starters
- Asian Repair
- Auto Glass
- Batteries
- Brake Repair
- Brake System Repair
- Brakes and Mufflers only
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Diesel
- Diesel Specialist
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- European Repair
- Foreign Repair
- Fuel Injection Diagnosis and Repair
- General Repair (Aftermarket)
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Heavy Duty Truck
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- Napa Autocare Nationwide Warranty
- New Tire Replacement
- Oil Change Facility
- Oil Changes
- Performance
- Radiator Repair
- Radiator Replacement
- Scheduled Factory Maintenance
- Service Department
- Shock and Strut Replacement
- Smog Check
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Transmission & Clutch Repair
- Transmission Fluid Service
- Transmission Only
- Truck Repair
- Used Car Evaluations
- Wheel Alignment
Languages
- English
Insurance
- Most insurance accepted
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Financing
- Invoice
- Mastercard
- Tuffy Credit Card
- Visa
Staff
Joel Johnson
Certifications & Memberships
5 stars JOAN B Featured review
Friendly , honest guys that know what they are doing !
Tuffy Tire & Auto Service - Ankeny, IA replied:
Love to hear this and enjoy having you as our customer! Take care and we'll see you next visit!
3 stars DAVID B Customer since 2008
It was ok
Tuffy Tire & Auto Service - Ankeny, IA replied:
David, we always strive for better than 'It was ok' and I hope you'll stop by again and let us know how we could have done better. I looked at your service history and saw we recommended several things when inspecting your truck during our oil change service. Please let me know how I can help improve your experience.
Joel Johnson - Tuffy Ankeny
5 stars JIMMY S Customer since 2013
Just like their slogan ; Done right the first time.
Been taking a few of my vehicles there for a few years now.
I'm pr ... Read More
Tuffy Tire & Auto Service - Ankeny, IA replied:
Jimmy, thank you for the kind words, the time to review us, and for your business at Tuffy Ankeny. Always good to see you! Have a great summer!
5 stars MALLORY K Verified customer
I have been bringing my vehicles to Tuffys for years now. It started when I lived in Ankeny, but I had been so impressed ... Read More
Tuffy Tire & Auto Service - Ankeny, IA replied:
Mallory, thank you for the nice review. We treat all our customers with respect and bring honest recommendations based on what we find on customer vehicles. We hope you have a great summer and we'll see you next visit!
5 stars VERONICA G Customer since 2015
Took my car in for a free break inspection (which in itself is convenient) and they were able to fix the problem right a ... Read More
Tuffy Tire & Auto Service - Ankeny, IA replied:
Veronica, I appreciate you taking the time to let people know of your experience here at Tuffy Ankeny. We're always finding new ways to improve our level of service and invite your input anytime. Have a great summer and we'll see you on your next visit. Thank you again for your business!
4 stars LORI B Customer since 2014
Nice waiting area. Friendly front desk person. Good prices
Tuffy Tire & Auto Service - Ankeny, IA replied:
Lori, thank you so much for taking the time to complete our survey. Always a pleasure and we appreciate your business!
4 stars KRIS M Customer since 2015
Good work. Wish you had a pickup timeframe on Sundays, even for an hour, so I could have had my car for work Monday. Ver ... Read More
Tuffy Tire & Auto Service - Ankeny, IA replied:
Kris, we have a key drop box outside our front door but I'm unable to be open on Sundays. My team works hard six days a week and we've chosen to have one day off. If ever, though, you have an emergency please call my mobile or text me at 515*-418-3922 and I will see what I can do for you on Sundays.
5 stars ALISON M Customer since 2015
Everyone was very friendly
Tuffy Tire & Auto Service - Ankeny, IA replied:
Alison, it was great to meet you and your family last Saturday. We will follow up with you on your brake service and look forward to helping you any way needed in the future.
5 stars BOB & CHRISTINA R Customer since 2008
Wonderful service considering the problems I had with car. Highly recommend.
Tuffy Tire & Auto Service - Ankeny, IA replied:
Always a pleasure visiting with you and taking care of your vehicles! Hope the hockey season goes well and we'll talk to you at your next visit.
5 stars GELENE S Customer since 2013
The service at Tuffy Tire and Auto is always above and beyond - very professional, truthful and helpful in every way. ... Read More
Tuffy Tire & Auto Service - Ankeny, IA replied:
Always good to see you, Gelene! Thank you so much for the kind words and we look forward to your next visit!
1 stars KRISTIN T Customer since 2015
I am extremely frustrated with my experience and will not be returning. I took my car to Tuffy for an oil change mid mo ... Read More
Tuffy Tire & Auto Service - Ankeny, IA replied:
Kristen, I apologize your experience wasn't terrific. There are times when a customer visits and things ahead of them don't go as planned because parts break, don't arrive on time, or other hidden issues existed. You were told we'd have your car in the shop in the next 30 minutes. It was in the shop at 40 minutes. We had you checked out of our shop an hour later which put your entire visit from the time you checked in to paying your invoice at under 2 hours. I've called offering free oil changes for another chance and to apologize for not meeting your expectations. I wish you safe and happy driving and hope that you can find it in you to give us another chance.
Joel Johnson - Owner