95.0% would refer friends and family to us

2 stars Verified customer

Incorrectly installed oil filter.overcharged for cooling fan and labor.had to bring car three times.did compensate for time.but not impressed.

5 stars Verified customer

John & his crew do an excellent job, we have been going to Bill & John both for many years, couldn't get a more trustworthy business.

5 stars Verified customer

Great fast service

Tuffy Auto Services Center - E Colonial replied:

Thank you for the great review Michael. We look forward to taking care of all your automotive service needs in the future.

Thank you

5 stars Verified customer

These guys always make an effort to go a step further. Friendly and competent, you’ll be in and out quickly. They also updated their computer system and provide complete and extensive paperwork. Their alliance with Carfax makes it easy to keep track of all the maintenance history on your vehicle and more!

Tuffy Auto Services Center - E Colonial replied:

MJ , Thank you so much for the great review. I am so glade to hear that you had a positive experience with our East Colonial Tuffy Team. We look forward to taking care of all your automotive service needs in the future.

Thank you

5 stars Verified customer

Great customer services. Professional attentive, educational and fast services.

Tuffy Auto Services Center - E Colonial replied:

Keith thank you so much for the great review. We look forward to taking care of all your automotive service needs in the future.

Thank you

1 stars Verified customer

Place is terrible has horrific customer service rip off

Tuffy Auto Services Center - E Colonial replied:

I am so sorry to hear that you had a negative experience at this Tuffy location. Please feel free to call John at the store to see if we can resolve the issue for you.

407-384-0100

Thnak you

5 stars Verified customer

Really good services!!

Tuffy Auto Services Center - E Colonial replied:

Aracelis, Thank you so much for the great 5 star review. Word of mouth means so much for a small business like ours. I am so glad to hear that we lived up to your expectations of what an automotive service center should be. We look forward to taking care of all your automotive service needs in the future. Thank you

5 stars Customer since 2012

The employees are always courteous and listen to all my requests. They let me know what I need to do to keep my old car going like new. Always satisfied. I’ve never been to anyone else in fifteen years.

Tuffy Auto Services Center - E Colonial replied:

Ginny, Thank you so much for the great 5 star review . Word of mouth means so much to a small business like ours. We look forward to taking care of all your vehicle service needs in the future.

Thank you

5 stars Verified customer

Always on time with appointment, & keeps you up dated on any work that needs to be done & what the charges will be if we decide to have the work done within 30 days.

Tuffy Auto Services Center - E Colonial replied:

Thank you Howard for the great 5 star review. I am so glade to hear that you had a pleasant experience during your last visit with Tuffy Auto on East Colonial. We look forward to taking care of all your vehicle service needs in the future.

Thank you.

5 stars Verified customer

I needed work done on another vehicle of mine and I only trusted Frank and Brian at Tuffy to do it. Their customer service is 5 star, prices are fair, they are transparent, and do amazing work. I recommend them highly.

Tuffy Auto Services Center - E Colonial replied:

Joshuwa, Thank you so much for the great 5 star review. I am so glad to hear that we lived up to your expectations of what an automotive service center should be. We look forward to taking care of all your automotive needs in the future.

Thank you

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