90.0% would refer friends and family to us

4 stars Customer since 2022

After a recent issue I had a Tuffy's, I posted a review explaining my situation and how upset I was with the service. I wanted to send another review to give Tuffy's a high five and say that I received a call within 24 hours asking about my situation, and Tuffy's advised me to bring my vehicle back and they fixed the issue and did not charge me the additional 400$. This service was above and beyond what i was expecting and i felt a need to send a new review. Thank you Tuffy's for fixing the situation!

5 stars Customer since 2022

Michael and his team are awesome. Great experience. My alignment is good so far. I will be back as a customer.

5 stars Customer since 2016


1 stars Customer since 2022

I recently visited Tuffys Haines City because I had several lights on my dashboard that were on. After paying $45 for the diagnostic to be done they told me it was one thing, and I paid $530 to have it fixed. After picking up the car and only driving around the building I realized the lights were still on. They tried to tell me the sensors they replaced were bad and would fix it for free. Three days later and new sensors I am told the sensors they fixed are not the right ones and it will be another $400 to fix the right ones. If i was told the correct information this would have cost me $400 not nearly $1000. Super upset at this service and do not plan to return her or recommend family and friends.

5 stars Customer since 2021

Work was done in less time than was told

5 stars Customer since 2019

Did a good job.

5 stars Verified customer

They explained clearly why they had to change the parts of my car and the service was fast.

5 stars Verified customer

Great technicians and customer service

5 stars Customer since 2021

It was great . He listened to me and gave recommendations. Also was done way faster then I expected

5 stars Customer since 2022

Amazing work and the staff is super friendly and kind and kept the customer entertainment and they fix the job right , the manager mike was amazing , let keep this up