90.0% would refer friends and family to us

5 stars Verified customer

Was upfront and honest about repairs that needed to be done and gave me a price quotes. Didn’t force or push me into believing that I needed to get it done right away just soon.

5 stars Customer since 2018

Very quick and efficient, thank you!

5 stars Customer since 2018

Great service as always and at a reasonable price.

5 stars Customer since 2010

They more courteous prompt and not only took care of what we wanted them to do but found the problem with our tire and repaired it

2 stars Customer since 2018

I have been a customer of Tuffy for 3-4 years for oil change, alignment, and tire balancing. Usually my experience has been good but not this time. I made an appointment for a oil change which usually takes about 1/2 hour. This time I got there about 15 minutes early and checked in at the desk. They took my car around right away so I figured it would be around 1/2 hour as usual. I looked out and saw the hood up so thought everything was going OK. After 45 minutes the hood was still up and no one was doing anything to my car. Three people were working on another car. I asked if there was a problem and the person who checked me in came in and asked what I needed. I asked if there was a problem and he said no,, I would be done shortly, and they had something that they had required all of their attention. In about 10 minutes they brought my car around and the same person who checked me in and had asked me what my question was, checked me out. He acted like he was upset that I had questioned them and at no time during the check out did he say anything about the delay. In fact he did not even thank me for my business or say to come back again. Maybe I am not a big customer but I was in the service industry for many years and every customer is important. Well I did not feel very important yesterday. Lloyd Richards

5 stars Customer since 2018

Called, told me to drop off before noon and they would work in getting the inspection done. We did that and swung by before closing and picked it up. Easy and quick.

5 stars Verified customer

Staff is GREAT.

5 stars Customer since 2018

Very friendly

On time

Kevin was great when I asked questions

5 stars Verified customer

We dropped off the car with no appointment and a list of things that were needed to be done. They kept us up to date with the status. Then contacted us to let us know it was complete. Everything was taken care of the same day.

5 stars Customer since 2019

I always get an excellent service with Tuffy in Mooresville. I am glad I chose them after moving to the city. I will recommend them to anybody in a heartbeat.

Thank you

Tuffy - Mooresville replied:

You really made our day! Thanks for your recommendation - it means so much.