Name: Tuffy - Naples
Address: 7445 Vanderbilt Beach Rd., Naples, FL, 34119
Telephone: (239) 304-2072

Tuffy - Naples

Auto Repair

4.5 stars 464 reviews

Schedule an Appointment

7445 Vanderbilt Beach Rd.
Naples, FL 34119

(239) 304-2072

tuffycorpshop208@tuffystores.com

http://www.tuffyvanderbiltbeachrd.com.com/

Mon - Fri: 7:30AM - 7:00PM

Sat: 7:30AM - 5:00PM

Sun: Closed

$10 Off Any Purchase Over $50

92.9% would refer friends and family to us

1 stars BRIAN M Featured review

I made an appt on Tuesday and dropped off my vehicle Friday morning. Discussed the issue on Tuesday and called again Friday to confirm the issue due to dropping it off before opening. Called back early afternoon to check progress to find they didn't even start yet. I stopped in after work only to be told the parts were not available until the next day. So, I leave...after a trip to the East coast I get a call that they broke a stem on my wheel, again, this is like the 4th or 5th one and the truck would not be ready until Monday. Not acceptable! After I lost my cool things seam to get done. The truth (Jeep) is still not fixed correctly. I'm afraid to return it. I've been bringing my jeep to this facility since new, which has been over five years and the quality of service has went way down. I bring both mine and my wife's car there for the same time frame. I believe it's time to search for another place. Sorry, but someone needs to fix that place....quick.......

2 years ago

Tuffy - Naples replied:

Mr Myers, I understand that our Store Manager has been working with you and the issue has been resolved. We look forward to helping you in the future and keeping you safely on the road.

2 stars Anonymous Verified customer

I found the staff was not friendly. I had to wait a couple of minutes at the counter because there was wasn't anyone there. when a person came in there was no gretting, just asked what do you need today? He wrote me up and asked for my keys. A young man took the car in immediately and stated working on it. I was watching from the lobby how he wa carring on a conversation with another technician and worked on the car. It took what I perceived to be a long time to just change the oil and filter. Since this is my first visit I was surpriced that nothing else was done to the car. I don't know if its your policy not check other fluids, air filters, air on tires etc. Overall I didn't feel the employee was friendly and as a customer I don't feel they had my best interest in mind not only to be of service but to keep my car in good working condition.
I'm new in the area and the location is very convenient to me however, for my next visit I will give another the opportunity to earn my long term business. Thank you!

2 days ago

5 stars JOHN C Customer since 2012

Provided service as promised for the price they quoted.... I recommend them for oil changes and vehicle repairs.

3 days ago

5 stars RICK S Customer since 2018

excellent service

5 days ago

5 stars LLOYD D Customer since 2017

I was taken care of promptly and no problems. Staff was courteous and informative.

8 days ago

5 stars NORM G Customer since 2018

I have classic muscle cars and sometimes I do not have time to do the repairs myself .. New master cylinder and brake booster , air conditioner charge , power steering pump etc ....... They always come thruogh for me and sre very resonanle in pricing . . Always fast service are my number one go to service center !

9 days ago

5 stars Anonymous Verified customer

Excellent Service!!! They were very fast at getting my car in when I showed up for my appointment. They explained everything and were great to deal with. Very Happy

9 days ago

5 stars FAITH T Customer since 2017

The guys at this location are always good to me they always take great care of my baby and are quick and always make sure I’m aware of everything I will never take my car anywhere else

10 days ago

5 stars Anonymous Verified customer