My brakes were dead all of a sudden in a matter of days. It was Friday lunchtime and I needed repairs asap.
Single with one vehicle is not easy to schedule repairs around. Michael was great at explaining what my car needed. He was also patient while I called around for comparison pricing. Tuffy's could get everything done for the same price as two national chain service centers, but only Tuffy's could get it done in the last two hours before closing. Everywhere else I called couldn't get me in till the following week, and it was Friday afternoon. Tuffy's got the okay from me to go ahead with repairs at 3: 30 and I was paying my bill and getting my keys at 5: 55. On Friday! Thanks guys!