I asked for oil change and tiree rotation based on coupon sent in the mail. The oil was changed but the tirs were not rotated as the tech said they didn't need to be. I only received a $10 discount on the coupon price. Plus the fluids were not topped off. They did a poor job of draining the oil as there was a large spot of oil on my garage floor.
Disappointed. Leaky drain plug, oil mess underneath on exhaust, tech didn’t reset the oil change sensor back to zero miles. It’s not taking care of these small things that make me wonder if the more important items are covered.
At any garage you're going to have turn over especially now. So it is always nice to see a familiar face. The lead mechanic out on the floor has been there since I first started taking my vehicles there. He has earned my confidence that I'm getting quality repairs done right and Tuffys appears to be decently priced.