I called Tuffy to inquire about their special for an oil change (Full Synthetic Oil) with included tire rotation and free Battery check. I spoke to Kevin (Manager) and he was able to get me in the same day in the afternoon. I arrived for my service and greeted by Kevin. Very professional and friendly. The mechanics/technicians began service on my vehicle. It was suggested to replace my battery, but I chose not to do so at this time. I was also informed of my rear brakes needing replacement and brake fluid needed flushing. I chose not to do either of these at this time. However, I will definitely consider Tuffy to provide these other suggested/needed services. Very professional and friendly team of staff. Thank you, Tuffy's team!!