92.3% would refer friends and family to us

3 stars Verified customer

Overall I had a good experience.

Pros: Cody at the front desk was great. They got my car in and out within 1 day (replace spark plugs & wires).

Cons: This is the first mechanic I've been to that will still charge you the diagnostic fee even if you choose to have them make the repairs. That was an extra $100 most mechanics wouldn't have charged. Puts me on the fence to whether I'd come back or not.

5 stars Customer since 2021

Love the environment staff you customers friendly and also care about the customer

5 stars Customer since 2020

Always friendly and helpful.

5 stars Customer since 2010

Folks at Tuffy are pleasant & easy to work with. They are clear and specific about what work needs to be done and why, and what it will cost. Never any problems with work they have done on our vehicles.

5 stars Customer since 2021

Cody was excellent and service was great

5 stars Verified customer

I just finished doing a little holiday shopping and was driving to pick my daughter up from school and on the way I noticed I had punctured tire. I was short on time and couldn't wait the 3 hours other tire shops needed to do the job but I put the team at Tuffy Tire to the test and they got me in and out in only 10mins!! Team Tuffy understood my situation and rushed to the rescue, if you're looking for amazing service, great pricing, and quality service then go no further than Tuffy Tire!

5 stars Verified customer

As always the service was great. The staff is very friendly and attentive to the cars problems.

5 stars Customer since 2021

Got in and out in great time. Made my first appointment online and they responded right back. They also put a new rear view window wiper on for me that I bought at a auto parts store and could not get it on myself. That was something extra they did for me that shows great customer service. Thanks for taking care of this for me.

Tuffy Tire & Auto - Round Rock #5016-324 replied:

You really made our day! Thank you.

2 stars Verified customer

Very bad experience

4 stars Verified customer

They did a great job, but the wait time, due to being under-staffed, was excessive.