9004 W 10th St
Indianapolis, IN 46234

Mon - Thu: 9:00AM - 9:00PM

Fri: 9:00AM - 6:00PM

Sat: 8:00AM - 3:00PM

Sun: Closed

98.0% would refer friends and family to us

1 stars Verified customer

I never had this bad facial in my life !! I dont want to name the esthetician but i barely felt anything, i have been go ... Read More

Tyler Mason Salon Spa replied:

Thank you for sharing your feedback and for being a loyal Tyler Mason guest for the past three years. We sincerely apologize that your recent facial experience did not meet your expectations. Your satisfaction is extremely important to us, and we regret that we fell short this time.

We would love the opportunity to make this right for you. If you're open to it, please contact us directly so we can discuss how we can improve your experience and ensure your next visit is exceptional. We truly value your continued trust in us and are committed to providing the best service possible.

Thank you for bringing this to our attention, and we hope to see you again soon.

5 stars Verified customer

Amazing service! Awesome haircut! Excellent staff!

Tyler Mason Salon Spa replied:

Thank you for your kind review! We are so happy to hear you had an amazing experience with us in our salon! We hope to see you in again soon for another awesome hair cut!

3 stars Customer since 2020

I was hoping for some guidance and help getting my hair cut .it needed freshening up. But I just got a trim. I don't kn ... Read More

Tyler Mason Salon Spa replied:

Dear Cathy,

Thank you for taking the time to share your experience with us. We sincerely apologize that your recent visit didn't meet your expectations, especially ahead of such an important weekend. It sounds like there may have been a disconnect in communication, and we regret that we didn't provide the guidance and fresh look you were hoping for.

At Tyler Mason, we strive to ensure every guest leaves feeling confident and satisfied, and it's clear that we missed the mark this time. We would love the opportunity to make this right. If you're open to it, please give us a call, and we'll arrange a complimentary follow-up visit with a different stylists who can work with you to achieve the look you were aiming for.

Thank you again for your feedback, and we hope to see you soon.

5 stars Customer since 2023

Lexi is the only person I’ll ever trust with my hair. She is so talented. I haven’t trusted anyone to touch my hair in s ... Read More

Tyler Mason Salon Spa replied:

We are so glad to hear of your wonderful experience with Lexi, and that your hair is feeling healthier! We can't wait to have you in again.

5 stars Customer since 2006

Great mani/pedi. The front desk was great as well.

Tyler Mason Salon Spa replied:

Thank you Debbie. We appreciate your kind words and hope to see you in again.

5 stars Customer since 2024

I had the best massage that i have ever had

Tyler Mason Salon Spa replied:

We are glad to hear you enjoyed your appointment! We look forward to seeing you again Kathy!

5 stars Verified customer

I immediately felt welcomed when I stepped foot in the door! The ambiance in that building is so light hearted and frien ... Read More

Tyler Mason Salon Spa replied:

We are overjoyed to hear you had a wonderful experience! Thank you so much for sharing your experience with others! We look forward to having you again soon!

5 stars Customer since 2024

Fantastic massage. Great prices!

Tyler Mason Salon Spa replied:

We are glad to hear you enjoyed your service with us, and we hope to see you soon!

5 stars Customer since 2024

Lexi listened to the changes I wanted to make and did a really good job accurately following what I requested.

Tyler Mason Salon Spa replied:

We are so glad to hear about your positive experience and hope to see you again!

4 stars Customer since 2024

Chelsey was great!

Tyler Mason Salon Spa replied:

Thank you for your kind words! We look forward to seeing you again soon!