I visited the salon/spa to purchase a father's day gift card. The gentlemen who helped me was very nice but not very knowledgeable.
I purchase a journey massage for two $150 and 2 pedicures $100. He charged me $400 and I told him that's not possible. He then said you're right, the total should be $300. Again, I said that is not correct. Finally, he said oh yeah $250. He was using a calculator so I'm not sure where the error occurred.
This was after I spent at least 15 minutes on the phone with Melissa at the front desk because she couldn't find an appointment for both services.
I've been a customer of Tyler Mason for a long time so I know this isn't the usual service.