97.6% would refer friends and family to us

4 stars Verified customer

Mechanic had problem repairing my jeep. I had to bring it back to the shop two times on Friday. Jeep still in shop over the weekend leaving me without transportion throughout Monday. Dave was kind enough to offer a car rental at no charge to me. When I called Eterprise car rental the charge was going to be $217 so I cancelled it. Their charge was way out of line. Hopefully I will get a discount on my bill for not renting a car. Otherwise I'm pleased with Tyler auto repair service. They have always tried to be accommodating.

5 stars Verified customer

Excellent customer service by extremely courteous staff.

Tyler's Automotive - Tigard replied:

Thank you Jim for coming in to see.

5 stars Verified customer

Excellent customer service.

Tyler's Automotive - Tigard replied:

BJ, thank you for coming in to see us. We are here to help anytime.

1 stars Verified customer

Getting in and out quickly, correctly and professionally is what Tyler's Automotive has consistently done for me. I have been a customer for the last 10 years and totally satisfied each & every time. Oh, can't forget to mention how helpful their shuttle has been, eliminating the need to coordinate with someone else to follow you down to the shop, and take you home; then visa-versa. Sooo helpful!

Tyler's Automotive - Tigard replied:

Thanks Pam, I think you might have hit the wrong star. We are always happy to see you. You have been a wonderful customer over the years. Thank you for your loyalty!

3 stars Verified customer

Oil change took a little long 2 1/2 hours. I should have let the front desk know that I had an appointment but didn't expect the service to take that long. Also, my coupon wasn't accepted. (I understand that I already get 5 dollars off for booking online). But since I was a first time customer I thought an extra 5 bucks off would have been a nice gesture to keep me as a future customer. If you don't combine coupons then it should be stated on the coupon.

Tyler's Automotive - Tigard replied:

Thank you for the feedback. It is very helpful. I do apologize for the wait. It is normally 1 hour to do an oil change. Things can get rather busy and sometimes are technicians can get very backed up. Thank you for coming in to see us. Hopefully you will give us another try.

5 stars Verified customer

I got in right away, they did exactly what I asked for in a timely fashion and paid what I was told. Dave helped me at the counter and apparently is new and did a very good job.

Tyler's Automotive - Tigard replied:

Thanks Carol! I will make sure to give David a pat on the back. He is our newest person to our team. Thanks again, come see us anytime.

5 stars Verified customer

Very fast and friendly service! The mechanics let

Me know every step of the way what was going

On with my sons truck. I will return

Tyler's Automotive - Tigard replied:

Great to hear! Come see us anytime. Thanks for coming in and checking us out!

5 stars Verified customer

Fast, friendly service! I always know the work on my car will be done correctly and on time. I know they won't recommend things I don't need. More importantly, they make me feel important! They genuinely seem to care about my business. Thanks Tyler's!

Tyler's Automotive - Tigard replied:

Scott, thank you for coming in to see us. We are always happy to see you. You make it easy for us to take care of your vehicle needs. Thanks for the lovely review!

5 stars Verified customer

Thank you for reviewing my car and what needs to be done. Quick email of what needs to be done. I will contact you for appointment soon.

Tyler's Automotive - Tigard replied:

Thanks Catherine. We would be happy to get you in anytime. Thank you for the nice review.

4 stars Verified customer

Always good service

Tyler's Automotive - Tigard replied:

Thank you Oona! We are always happy to see you.