97.0% would refer friends and family to us

5 stars Customer since 2011

Dr. Xiao and her team of Marianne and Hannah are top notch in their level of professionalism, friendliness, efficiency, and services offered. She offers and extensive array of eyewear frames and sunglasses at every price point so that there’s something for everyone. Dr. Xiao knowledge of her products and recommendations of what looks and fits best for her clients are spot-on. I always look forward to my annual visits and interaction with her and her team. :)

5 stars Customer since 2019

Been coming here for years. They know me and make me feel welcomed each time I walk in.

2 stars Verified customer

I had a very important work meeting at 1pm and had told the doctor. Despite that she was hell bent on selling me frames and went way over time. It felt very uncomfortable that she was not agreeable to using my existing frames because my insurance covered new ones. If only she would put patient’s choice at the forefront!

She was also unresponsive when asked to explain the change jn power and to help read the final measurements. It felt hurried and dodgy. I would not recommend.

Uber Eyes Optometry replied:

I am sorry that I started your exam 5 minutes late, but when we finished the exam, it was at 12:30pm. When I asked if you had time to look for glasses today, you clearly said yes. The reason I recommended you to get a new frame is because your insurance fully covers it without any additional copay, and your current frame was in a bad shape. It's not true that I was unresponsive when you asked for the change of your preion. If you recall, I printed your new glasses Rx, and we went over it together. Again, I apologize that I started your exam 5 minutes late, but I don't think it's right to have you use your bad condition frame instead of telling you can get a new one at no cost.

Sincerely,

Dr. Xiao

5 stars Customer since 2021

The office staff is welcoming and helpful. The doctor addressed all of my concerns. Helped me answering my questions and assisted picking the frame. It was the easiest process scheduling appointment and the follow up. I highly recommend this office

5 stars Verified customer

Quick and efficient

5 stars Verified customer

Attentive, individualized care.

5 stars Customer since 2016

Such a pleasure. Dr Xiao was very informative, friendly, and clear. I felt well taken care of and also had a great experience shopping for frames.

5 stars Customer since 2012

Great service, friendly team.

Very competent and efficient

5 stars Customer since 2021

Very professional and great service.

5 stars Verified customer

Dr.Xiao was quick, efficient and helpful. Her knowledge is good and I would recommend her to anyone.

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