100.0% would refer friends and family to us

5 stars Customer since 2015

I always have a good experience going to see Dr. Lackey. I appreciate that they make me as comfortable as possible. I really like my Hygentist. She's the best!

5 stars Customer since 1996

Everyone is so pleasant and professional. They know you by your first name and their exchange with you is always so genuine. Great dentist and staff. I have been going to Dr . Lackey for years and he has been wonderful.

5 stars Customer since 2020

They bare great

5 stars Customer since 2021

Extremely thorough and knowledgeable

5 stars Customer since 2008

Such a great and friendly staff.

5 stars Customer since 2015

Great experience

4 stars Customer since 2021

My experience was great and I was able to successively schedule my injection for this Wed, Sept 28th. Thanks to everyone in the office including Dr Lackey for helping to make this work for me.

1 stars Verified customer

I always schedule my teeth cleaning appointments with Susan. I was not told that it had been changed. If I had known that I was going to be with Stephanie, I would’ve canceled my appointment. While I think Stephanie is a sweetheart. She’s a little rough and doesn’t provide the level of oral care that I have come to appreciate and value with Susan.

Also, I was very upset that I was charged a $25 PPE fee that was hidden under the description of unspecified previous procedure, B/R. I was told by the receptionist that that was for PPE to protect me from Covid. I’ve had Covid twice. I should not have to pay to be protected from Covid when I’ve already had it.

I was also charged a Periodic oral evaluation fee of $42. My oral Hygienist told me to wait and the doctor would come in and do an oral evaluation, I declined as I only have that done once a year with the dentist because I don’t have dental insurance and pay out of pocket. The evaluation was not done by the dentist or anyone else. My oral hygienist asked me if everything on my prior health form was accurate and I told her yes. That does not warrant a $42 charge.

Very concerning that as a person on a fixed income that has no dental insurance and is paying out of pocket would be charged these additional fees without them first being explained and then having the option to authorize those charges. As it was it was, it was an additional $67 that I was charged and should not have been. I called the office immediately and challenge the charges. I was told it would have to be discussed with the dentist, but eventually the charges were reversed, but left me wondering about prior Billings that I didn’t question and blindly paid for.

5 stars Customer since 2015

Dr. Lackey dedicated an entire hour for my procedure. The team was totally focused and attentive and all this made me feel extremely comfortable. I would not use anyone else for my dental needs.

5 stars Customer since 1996

Dr Brian Lackey and his staff have provided a professional, safe and comfortable environment for my dental care needs for years. In an emergency situation, I am provided an appointment in a timely manner., and we discuss treatment options before work begins. I highly recommend.

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