92.1% would refer friends and family to us

5 stars Verified customer

The providers were friendly, knowledgeable, and out us at ease. We had an eye injury situation, and I was relieved we could get in on the day of the injury. The service was professional from beginning to end. We really like to use the University Eye Center because if the reciprocal benefits.

5 stars Verified customer

Excellent customer service

5 stars Verified customer

Very nice and helpful.

1 stars Verified customer

On time, efficient.

5 stars Verified customer

Our appointment today could not have gone any better. We had a significant concern about my son who has special needs. The concern was sort of fluffed off by a community optometrist as a "maybe, we'll watch it." Well, I am a physician, and my closest friend from medical school happens to be a cornea specialist trained at Harvard. So, I rang her up, and she gave me a variety of suggestions including specialized tests. She said some of these tests could be hard to get done because most local providers won't have the technology available. I was not looking forward to slogging off to UCLA from OC when someone recommended Ketchum. They have a full day of available appointments on Saturdays. Thank goodness because that means no days off of work as we are still digging out from a glut of patients seeking care they have deferred during the pandemic in my own practice, and also this means no days of missed school. I was so incredibly impressed with the professionalism, caring and understanding with which we were treated. The technology and facile way the doctor was able to explain things to me at a medical colleague/professional level and simultaneously at my son's elementary-school level was fantastic. Unfortunately, eye problems run in our family. When I reviewed everything with my friend, she told me that this is the same that we would have gotten at Mass Eye and Ear (Harvard). I had no idea we had such a gem in our backyard. This is totally not a get-your-glasses-at-Sam's Club experience. I can't imagine why you would not get your eye care here. My whole family will be seen here.

5 stars Verified customer

I switched to Ketchum Health because I felt I could really provide students with a beneficial learning experience, besides being under more scrutiny than a traditional provider because of the educational environment. I had a complete eye exam, much more thorough than I have had with a traditional provider. The results were reviewed and presented by the OD overseeing the process. The whole process was very professional and detailed.

Following my examination, I was given the opportunity to look at and select frames and lenses, also expertly done.

The registration, check-in-, and check-out process was also very efficient and well done. All of the staff were courteous, pleasant, well-groomed and professional.

Bravo to Ketchum for providing not only a superb teaching environment for the next generation of healthcare providers, but an opportunity for the rest of to share in that teaching.

Thanks, Dan

5 stars Verified customer

Very good

4 stars Verified customer

Good facility, friendly staff , serious practitioners

5 stars Verified customer

Thank you to Diana and Sharon who assisted Dr. Comer. They are thorough and made me feel at ease. Dr. Comer was good and explained everything as what to expect regarding my condition.

5 stars Verified customer

My appointment went great. The entire staff value my eye health and are always attentive to me the entire duration of my appointment. The service is so awesome I even commute from Los Angeles to Anaheim and at almost $5 a gallon you know I must really love it.

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