75.5% would refer friends and family to us

5 stars Verified customer

Excellent prompt service. I love this place.

4 stars Customer since 2012

Service was great!! Work no issue but the vehicle used to transport me to my job was past nasty. I was so uncomfortable in that dirty Durango that I got a friend to take me back because I didn’t want to be picked up in that truck.

University Tire & Auto Center - Pantops replied:

Hey Kim, I am so glad you were happy with your service. I deeply apologize about the condition of the Durango used to transport you, this is unacceptable and is being handled immediately. Thank you for making sure we were aware of the situation and thank you for your loyalty!

5 stars Verified customer

Service was done as requested and vehicle was ready on time.

University Tire & Auto Center - Pantops replied:

Hey Chip! Thanks for the feedback, we are definitely proud of the service we provided to you!

2 stars Verified customer

They rejected state inspection for steering. I took it to another shop for second opinion it passed.

University Tire & Auto Center - Pantops replied:

Thank you for your feedback. I want you to know that our client safety is one of our main concerns. If you wouldn't mind giving us a call (434)990-9999 with your name I would like to look into the matter more.

5 stars Verified customer

They were incredibly helpful, made sure I got to and from work easily, and charged reasonable prices. I will definitely return!

University Tire & Auto Center - Pantops replied:

We are so glad that we were able to make things easier on you, enjoy your holiday tomorrow!

5 stars Customer since 2013

Excellent

5 stars Verified customer

I used the shuttle service to and from work. Both times were picked up exactly on time. The driver was very courteous and I felt like he was a very safe driver.

5 stars Customer since 2012

I was very pleased!!! I dropped my car off and they immediately got me a ride to work with Travis who was very pleasant and nice. I was called when it was ready and was offered a ride back if I needed.

When I got there, paperwork was ready and I was out in no time.

Great fast service.

Thanks again!

5 stars Verified customer

awesome experience! ordered my tires online and set up an appointment. excellent customer service!

5 stars Verified customer

Having good communication is key to me and University Tire & Auto Center Pantops offered me that service. Vehicle was ready when promised.

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I can not praise the team of the four young men that came to my house from DuctMedic..All the men introduced themselves and one explained what to expect. They arrive exactly at scheduled appt. time ...They were here for about 3 hours.You hardly knew they were there , just moved around from room to room, downstairs so quietly. I was SO impressed also by the new guy that was being trained and his first day..took all instructions with such professionalism that shows what a good employee he will be..I chatted with them when they came into the den where I was sitting and we had such good conversation...My husband said when he came home.."I can tell a difference already..as the day went on it was quite evident that the work had been done..I HIGHLY RECOMMEND DUCTMEDIC and this team.....
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