71.4% would refer friends and family to us

5 stars Verified customer

These guys are very professional. They installed my boiler in no time. Jason and Derek did a very nice job. I think I wo ... Read More

5 stars Customer since 2015

I feel very confident in the service provided. Matt does a good job and doesn't try to sell me services that I don't re ... Read More

5 stars Verified customer

I recently had an American Standard furnace installed in my home. The process of removing the old unit, installing the n ... Read More

5 stars Verified customer

Courteous, Professional and prompt.

5 stars Customer since 2010

Very thorough, efficient and respectful. Was very impressed with the results.

3 stars Customer since 2016

Not a returned call back from supervisor technician! At this moment!

5 stars Customer since 2016

The installers were very professional !

5 stars Customer since 2015

Two years ago we purchased a new furnace and central air unit with a sensi thermostat and were very pleased with the ent ... Read More

1 stars Customer since 2016

The serviceman replaced a Capacitor in the Condensing unit. He charged my wife 187.00 for a 30.0 part! How can you possi ... Read More

1 stars Verified customer

I had this company out to fix my air conditioning unit. The technician was here for 30 minutes and put a $20-$30 part o ... Read More

Update Heating and Air Conditioning replied:

As a business owner I'm always concerned about our reputation. That's why I offer a 100% satisfaction guarantee!!!

Biggest challenge we face. Is customers ask why a part is a particular price. Because we can find it part cheaper online.

It may seem that way at first. But the fact is that you're not buying a part. you're buying service that comes with the part. There's a value and a cost to everything.

We're able to service you the same day. that's a value!

We have stock trucks so we can get your system up and running as fast as possible. So your family can be comfortable. That's another value!

Being licensed bonded insured is a cost. You want us to be insured don't you?

Having 24-hour dispatch so you can call us 24 hours a day in case of an emergency is a cost.

Having a Certified Technician come to your house is also a cost.

This is just an example of some of the costs.

We charge flat rate for all of our parts which include all of the costs associated with it. We wouldn't be in business for over 20 years if we just over charged everybody!!! We actually check pricing on a daily basis with our competition. So we know exactly where we are in the marketplace.

If you need help understanding a particular price you can call me anytime 815-463-0333.

If you're still not satisfied we will return and remove our part and refund your money.

Thanks Jason

As a business owner I'm always concerned about our reputation. That's why I offer a 100% satisfaction guarantee!!!

Biggest challenge we face. Is customers ask why a part is a particular price. Because we can find it part cheaper online.

It may seem that way at first. But the fact is that you're not buying a part. you're buying service that comes with the part. There's a value and a cost to everything.

We're able to service you the same day. that's a value!

We have stock trucks so we can get your system up and running as fast as possible. So your family can be comfortable. That's another value!

Being licensed bonded insured is a cost. You want us to be insured don't you?

Having 24-hour dispatch so you can call us 24 hours a day in case of an emergency is a cost.

Having a Certified Technician come to your house is also a cost.

This is just an example of some of the costs.

We charge flat rate for all of our parts which include all of the costs associated with it. We wouldn't be in business for over 20 years if we just over charged everybody!!! We actually check pricing on a daily basis with our competition. So we know exactly where we are in the marketplace.

If you need help understanding a particular price you can call me anytime 815-463-0333.

If you're still not satisfied we will return and remove our part and refund your money.

Thanks Jason

I