Reviews

North Mechanical

5 stars Customer since 2014

fabulous service, totally professional. Best in town

North Mechanical replied:

Meria,

Thanks so much for the review and the rating! We're grateful to have you as a customer. Please let us know if there is anything we can do for you in the future!

-D North

4 stars Customer since 2017

All is good. Ryan was great!!! Your answering service a week ago Friday did not do a good

job. When Ryan called the answering service back late Friday night, they couldn't give Ryan our phone number so

he couldn't call us. That really messed things up!!!

North Mechanical replied:

Thank you so much for the feedback. Sorry to hear you had problems with our after-hours answering service. I will make sure they're aware of the issue they caused and hopefully they can prevent it from happening in the future (they've been pretty good for us in the past). Anyway, I will pass your accolades to Ryan and please let us know if there is anything we can do for you in the future!

-D North

5 stars Verified customer

Fully explained what I was getting and why I needed it, Patient with all my questions. Installed in one day, as promised.

North Mechanical replied:

Thank you for the feedback and I'm glad we were able to help. Have a great day and let us know if we can do anything for you in the future!

-D North

5 stars Customer since 2017

The service technician arrived a little early. He was very polite and very knowledgeable. He diagnosed the problem and took care of it promptly.

North Mechanical replied:

Thanks so much for completing a review. I'm glad we were able to take care of your problem. Please let us know if there is anything more we can do. Happy Holidays!

-D North

5 stars Customer since 2017

Professional. Our furnace went out and we needed fast service. North Mechanical made an effort to order necessary parts and schedule repairs as soon as possible.

North Mechanical replied:

Thank you for completing a review, we truly appreciate your feedback and the opportunity to work for you. Please don't hesitate to let us know if we can do anything for you in the future. Happy Holidays!

5 stars Customer since 2017

Always on time. Explains what needs to be done and how much it costs. Great people to work with. Always courteous.

North Mechanical replied:

Thank you so much for taking the time to complete a review. We're thankful for you as a customer and I'm glad we were able to take care of your HVAC needs. Please let us know if we can do anything for you in the future. Happy Holidays!

-D North

5 stars Verified customer

Tech showed up on time, was polite and articulate, knew his trade and did the job.

North Mechanical replied:

Thanks so much for completing a review. I'm glad we were able to take of your problem and grateful for the opportunity to work for you. Please let us know if there is anything we can do for you in the future! Happy holiday!

-D North

5 stars Verified customer

Everyone was friendly & helpful. After ordering the new heat pump it was installed 2 days later. The installer would not leave u til he had checked everything to be sure the unit was working perfectly

North Mechanical replied:

Dear Anonymous,

Thank you for completing a review. Your feedback helps us shape our future operations. I'm also glad we were able to meet your needs with a new unit and look forward to serving you in the future. Have a great day!

-D North

5 stars Customer since 2011

I'm Paul Daniels DDS I have used North Mechanical for a number of years at lake view park Roosevelt for yearly check maintenance.Very professional.There office staff personal are efficient answer all my questions.They will be installing a new system this Friday.Mr North reviewed all my options and answered all my many questions.in depth.Thanks

North Mechanical replied:

Mr. Daniels,

Thanks so much for taking the time to complete a review. I'm glad we were able to get a new system installed for you. We look forward to working for you in the future!

-D North

5 stars Customer since 2010

North Mechanical provided excellent service in the installation of our Fujitsu mini split air conditioning system. We are very happy with the equipment performance and the installation of the multi-unit system. We had a minor issue with one of the units, and North Mechanical even supplied service on the 4th of July. They do not rush or complain or make you feel that you are asking too much. They aim for complete customer satisfaction and they hit the mark.

North Mechanical replied:

Peter & Leah,

Thank you so much for the detailed feedback and trusting us to install your new system! I am sending you a seperate email to cover maintenance questions, etc. Please don't hesitate to let us know if there is anything more we can do for you. Have a great day!

-D North