I was a little disturbed that there was a mixup in scheduling for my makeup and hair appointments, especially given that I had a photo shoot as a time constraint. But my makeup didn't take as long as anticipated, and Monica did a fabulous job! However, I ended up waiting around quite a while (at least 20 min) for my hair appointment, and that was the crucial piece. I have very long, very thick, coarse hair, and I had requested extra time to get it done. My hair turned out great, although it definitely took the extra time, but because I had spent that time waiting, I ended up being late to my photo shoot. Alanna did a great job with my hair, but time management is a skill either she or the business don't quite have just yet.