1327 Yale Street
Houston, TX 77008

Mon: 10:00AM - 7:00PM

Tue: Closed

Wed - Fri: 10:00AM - 7:00PM

Sat: 10:00AM - 3:00PM

Sun: 11:00AM - 3:00PM

94.3% would refer friends and family to us

2 stars Customer since 2021

The staff is incredibly friendly but it felt like a complete business and not that the vet necessarily cared for my dogs. Coming from a vet that truly loved my fur babies I felt that this vet would not give any opinions based on her professional training but was more than happy to offer a test that would need to be sent to the lab for a couple hundred dollars. I will continue to look for a vet that is more similar to the one I moved away from.

Urban Animal Veterinary Hospital replied:

Dear Ms Berkowitz,

Perhaps there was a misunderstanding? I had quoted you the price for an in-house test that I felt would be better viewed by an outside pathologist. I then let you know of the error and the cost difference, so you wouldn't be caught by surprise. If there is anything I can help clarify, please call me directly at 713-863-0088. The care of your dogs is our top priority.

2 stars Customer since 2021

I appreciated that they could schedule my new puppy within the breeder's contract window and even moved the appointment up when the puppy had diarrhea the night before. While they knew my name & my puppy's name, no one (vet tech nor doctor) introduced themselves or wore name tags. I didn't know who I was talking to.

They treated the diarrhea, did a fecal test (at my insistence) and started a 3 day de-wormer. Without any explanation they wanted to administer more vaccinations even though that was ahead of schedule. They did call the next day to report Giardia in the fecal test and recommend extending the de-wormer.

However, they did not do a new puppy check as originally scheduled. So they missed the ear infection and dismissed my comments about frequent peeing so didn't check urine. I was able to take her to another vet (fabulous team) who did find the ear infection and a VERY serious urinary infection. We began treatments for those, too, so she is finally better now.

I can't recommend this vet based on our experience.

Urban Animal Veterinary Hospital replied:

I'm sorry for your experience. Please feel free to call me directly so I can better address your concerns. Hilary Granson, DVM/Owner

1 stars Customer since 2021

vet was knowledgeable. front desk person that answers the phone wasn’t willing to speak with the vet about my cat prior to coming to the clinic and wouldn’t answer questions if the vet had speciality experience in dermatology . the website is confusing because it makes you think they have specialty experience in dermatology and cardiology

but it’s just a regular vet clinic. so it was a complete waste of my time going there !

Urban Animal Veterinary Hospital replied:

I'm sorry that your experience wasn't as expected. Our website does list dermatology as one of our services, which we certainly do. It doesn't mention specialists and notes that we consult with dermatologists when needed. That said, please call me so I can better address your concerns.

Hilary Granson, DVM and Owner

5 stars Verified customer

......,

5 stars Customer since 2017

Fantastic

5 stars Customer since 2018

Understanding of the need for coming in and sensitive to my preferences re: certain type of medication being inquired about for my pet.

5 stars Customer since 2021

First time visiting the clinic. Doctor and staff were very attentive and caring.

2 stars Customer since 2021

Doesnot really care for my dog, its all about money.

I pay 200 a visit for 20 min.

I pay 45 for an exam where they don’t do anything but check the heart beat.

I will be finding another vet asap.

I just tried to keep going there cause my dog got her 1st set of shots there. I stay 1 hour away i might as well go by my house if im going to pay the amount im paying at urban animal hospital.

Urban Animal Veterinary Hospital replied:

We're sorry that you didn't have the experience you hoped for. Unfortunately, the cost of our examinations reflect the cost of services and medications/vaccinations/diagnostics that we provide. That said, if there are concerns that we can address, please call us and ask for Dr. Hilary Granson. I'd be happy to discuss any issues you have, and if desired, help you find a veterinarian closer to your home.

5 stars Customer since 2021

Super friendly, welcoming staff. Our dog loves the staff. Absolutely love Ty! Always so friendly and helpful

5 stars Customer since 2021

Super friendly, welcoming staff. Our dog loves the staff.

Also in Houston

Dental

Heights Pediatric Dentistry and Orthodontics

5 stars 27 reviews

This practice does a fantastic job of caring for kids. We landed here after a very upsetting experience with a non-pediatric dental office and WOW what a difference! We are now “frequent flyers” with kids who see both the dental team (Dr. Kasia/Dr. Theriot) and ortho team (Dr. Darsey). On every visit, the staff is pleasant and clearly focused on keeping kids comfortable, while also encouraging them to adopt great dental habits at home. Furthermore, they are flexible and prepared to accommodate ALL kids regardless of quirks / abilities / anxieties. This is an A-Team providing A+ dental care for kids. Dr. Darsey is an extraordinarily thoughtful Orthodontist. I highly value that he has really partnered with us to administer the right treatments at the right times at fair, reasonable expense. Special shout out to Ms. Yvette!! She knows our kids like family and is kind enough to tell them she’s proud of them and the growth / maturity she sees in them with each visit. Love that!
Read More …

Dental

Memorial Heights Dental Center/ Dr. C. Tim Hung

5 stars 292 reviews

Good!! Dr. Hung is nice and patient. The office is clean and staff is nice too.
Read More …