100.0% would refer friends and family to us

5 stars Customer since 2018

We walked in on a Sunday morning and the doctor's and tech were so helpful and friendly!

Urban Animal Veterinary Hospital replied:

Thanks you for the nice feedback. We are so glad we could help!

5 stars Customer since 2017

Super nice, friendly, and very engaging with my dog.

Urban Animal Veterinary Hospital replied:

We all enjoy working with you and little Baker!

5 stars Customer since 2018

They were so nice to my giant jumping farm animal of a dog. And Nero loved all the treats and pets he got. Love this place. Love the fact that I can walk to it

Urban Animal Veterinary Hospital replied:

Thank you so much for the kind words! We're happy to have met you and Nero - he's a super handsome boy!

4 stars Verified customer

All staff was helpful and very friendly. It is clear they care as much about your pet as you do.

Urban Animal Veterinary Hospital replied:

We appreciate the kind feedback!

5 stars Customer since 2018

We recently moved to the Heights area and Urban Animal Vet Hosp. was highly recommended for our pet needs. After taking our lab for his annual check, i was very impressed with the warm welcome, genuine concern for my dog, and knowledge of the latest treatments available.

Urban Animal Veterinary Hospital replied:

It was a pleasure meeting you and your animal companion! We look forward to getting to know you better!

5 stars Customer since 2017

Dr Granson listened to my concerns about my dog's long term health and his treatment.

She got right back to me with lab test results.

Her facility is very clean.

Urban Animal Veterinary Hospital replied:

Thank you so much for your positive review! We're glad to be able to help!

5 stars Customer since 2017

I really like Dr. Granson and appreciate how thorough she is. Her office is extremely convenient to us. Her office staff is great. They are all very personable.

Urban Animal Veterinary Hospital replied:

Thank you for you feedback! It's much appreciated.

5 stars Customer since 2017

BY FAR THE BEST VET IN HOUSTON.

The moment my dog and I walked in the door for the first time, it was clear Urban Animal was our new home. A friendly, warm welcome. A top notch level of care and compassion. I cannot overstate how wonderful these folks are. No other Vet in the City (and especially in The Heights) can measure up.

Urban Animal Veterinary Hospital replied:

Thank you! We're so happy to be there for you and your companion animal! We always look forward to seeing you.

5 stars Customer since 2018

Absolutely stellar customer service, and the ambiance and brochure information was adorable. You really feel welcome and important. If I had to grade my experience from 1-5, it was a 6.

Urban Animal Veterinary Hospital replied:

Thank you so much! We're always striving to make your experience fabulous!

5 stars Verified customer

The facility is brand new - very inviting. The staff is very friendly and helpful. The doctor is knowledgeable, kind and supportive. Overall, the experience was a positive one. So glad we decided to go to Urban Animal Veterinary Hospital.

Urban Animal Veterinary Hospital replied:

Well thank you for your kind words. I wish we knew who you were so we could thank you for the feedback directly. I hope to see in in the near future!

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