I was impressed with the facility; it was welcoming and obviously well-maintained. The staff members that I encountered were both courteous and professional. The gentleman that attended to my nervous terrier in particular was very patient and handled her with great care. I was grateful that he exhibited no fear or unease despite her showing mild signs of distress/aggression during her examination. I believe his name is "Rigo"? I hope I have that right since he definitely earned a shout-out.
While our visit lasted a bit longer than I imagined it would take, I certainly appreciate the Dr. Granson's thoroughness. She and her team are clearly knowledgeable in their field and they're committed to the health and well-being of their patrons. My fur-baby and I will be returning without a doubt.