I have been going to Urbane since they opened and I have always been welcomed. Karen is my hair stylist and she is wonderful at coloring and cutting my hair. Although I have occasionally tried to have others cut my hair, Karen is the only person who can cheerfully make me look much better than I ever thought! She's a terrific listener and we can accomplish change together! The ambiance at Urbane is just what I need when I go--clean, quiet, coffee or tea offered and professional courtesy. It's the BEST!