Hadn't had my hair done in a long time (about a year) due to a bad experience elsewhere. When I finally decided to try to make an appointment I was able to schedule within a couple of days. The website appointment application was great and I heard back very quickly. I was set an appointment with Danielle and was very impressed, she listened to me and when I did ask for advice she understood my direction and saw my vision. Great cut, Great color (blending in those grey stragglers). I highly recommend Danielle and Urban Girls Salon, busy little place and nice atmosphere.