I felt very welcomed and comfortable being there. Vanessa at the front was very kind and immediately offered me a drink. I would describe the Salon as a "regular" spot. It is not a quick drop in haircuttery, but rather a location you return to and get to know the people who work there. Due to this aspect, my appointment did not start on time, but I was given great attention by Paul who did a wonderful job. I will return, but when I have plenty of time.