76.5% would refer friends and family to us

5 stars Customer since 2018

You know how you walk into a vets office and the front desk people are half asleep or look like they don’t want any personal contact?? Well, not here!! I cannot day enough about my experience here. The front desk receptionist was great! She had followed up with my old vet for past records and was a great personality to deal with. Ben the vet tech was so thoughtful as to break pills in half for me for my convenience. My cat even seemed to be more at ease with the staff and facilities. After being in and out of the vets for the past month with my cat Dr Garg was a great new change for me. He’s very thorough in his explanations as to what’s going on with your pet, what’s the course of action and what to look for in the future. Also, when you get test results and they come in, they email them to you so you have a copy as well. I just really love the thoughtfulness for the patient as well as the patients owners. Also, they have very reasonable prices, I didn’t have sticker shock when I left which really makes a bad situation a bit better. Thank you so much for making mine and Michis experience at the vet a better one!!

5 stars Customer since 2016

Staff is always helpful and friendly. I know Pepperoncini is well taken care of at Urban Pet Hospital!

5 stars Customer since 2017

These folks are so kind and caring. Best ever!!

4 stars Verified customer

My experience has been pretty good at urban pet hospital. The doctor took the time to answer all of my questions. Generally every time I’ve been though there’s been a bit of a wait even though I have an appointment and there isn’t always someone sitting at the front desk to check in.

5 stars Verified customer

The vet went out of his way to answer all of our lengthy questions about our new puppy. Our breeder had a lot of overbearing recommendations and it was great to get a very down-to-earth SF-centric view on raising our pup in the city. Really convenient to have evening and weekend hours too!

5 stars Customer since 2016

Doctor was knowledgeable and friendly. He gave me options on next steps and broke down the costs so I could easily make a decision.

5 stars Verified customer

Dr Garg and his staff really care about animals and they are technically very sharp. We have full confidence in Dr. Garg’s analysis of our pup’s health and needed treatment. Highly recommend.

4 stars Verified customer

A fast wait time and great appointment for my dog. Very professional staff and yummy dog treats. Thank you!

5 stars Customer since 2018

AMAZING PEOPLE AND STAFF!!!!!! BEST PLACE FOR CARE, LOVE, HELP AND EMERGENCIES.

5 stars Customer since 2018

This is a very amazing group of people who really take each pet seriously particularly if your pet is in extreme pain and ignorned by other vets who do not seem concerned about your pet's pain. The entire staff and front desk, all the techs and Dr. Garg are very well educated and concerned professionals you will not find in the Bay Area as we did. For surgeries, this is the place you will want to take your dog particularly and if there is an emergency, YOU WILL BE SHOCKED AT THE EFFICIENCY. My dog had same day surgery due to a very intense infection in his mouth Dr. Garg immediately tended to explaining every detail of the prolonged infection no others bothered to do for three months in and out of different emergency places for the pain Dr. Garg removed by same day surgery nobody offered. EXCELLENT PLACE TO BOARD ALSO AND TO HAVE DENTAL DONE highly recommend. The last part of this review I would like to share is that this is one of the nicest groups of people who love your dog like you do. I have never left my dog, but once in any boarding, but did with THE URBAN PET HOSPITAL with love for my dog they extend feeling very secure he was with them all. Thank you to the entire URBAN staff for all you did for Nacho and for me for being so serious really about my dog's horrible prolonged infection in his mouth that could have been avoided had others taken the pain seriously forced to see.

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