79.7% would refer friends and family to us

2 stars Verified customer

Everyone from the attending vet to the front desk staffer were very nice and earnest, but the logistics and service provided was a mess. We paid full price for a comprehensive appt and the vet did not check his heart beat, only took my dog's temperature. And I asked them to check 3 items (X, Y, Z) so my dog was taken to a back room for 25+ min and came out without a vet in attendance to let me know the outcome of the more thorough exam -- so I did not receive answers to Y and Z -- he only got blood taken for a X test. No verbal or written statement was provided on his condition, etc. And we were at the vet for 90 min... receptionist and nurse staff overwhelmed. 24 hours passed and we did not receive any kind of follow-up. Had to call and of course all the paperwork/e-records had no comment about outcome of my dog's exam.

5 stars Verified customer

Everyone was CER pleasant and great with my dog.

5 stars Customer since 2018

It was good. We wanted a second opinion and got it. Very nice staff.

5 stars Customer since 2018

Great experience!

5 stars Customer since 2018

Friendly, relaxed, informative and welcoming. If you need a Vet, this is the place to come.

5 stars Customer since 2018

Dr. Denise is amazing. She is incredibly thorough, insightful, and takes the extra step when something concerns her. Gwen loved her visit!

3 stars Customer since 2018

The najor issue is I could notunderstand vet. He does not speak English well. He knows it but can not speak it. He mumbles and it was difficult. Otherwise a good experience. Staff wonderful.

5 stars Verified customer

Always great service at Urban Pet Hospital. Making an appointment is easy (they are open 7 days a week) and I rarely have to wait. Dr. Garg is amazing about clearly explaining what he is doing and also why my dog is having the issues. No other doctor has done this and it always leave us confused.

5 stars Customer since 2018

Thank you so much for making us feel so comfortable in a very scary situation

5 stars Customer since 2016

I am always very pleased with the service I get at the Urban Pet Hospital. I buy Science Diet food for my two cats and I very much appreciate that I can get the cat food there for my pets. All the staff are very friendly and professional and I trust what the Vet tells me.

My cat Phin had a hip fracture in 2016 and is fine now at 2 1/2 years old. Phin recovered very nicely and I trusted what the Vet did for him and the service he and his staff gave me.

I would very highly recommend the Urban Pet Hospital for your pet's medical needs.

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