This is a very amazing group of people who really take each pet seriously particularly if your pet is in extreme pain and ignorned by other vets who do not seem concerned about your pet's pain. The entire staff and front desk, all the techs and Dr. Garg are very well educated and concerned professionals you will not find in the Bay Area as we did. For surgeries, this is the place you will want to take your dog particularly and if there is an emergency, YOU WILL BE SHOCKED AT THE EFFICIENCY. My dog had same day surgery due to a very intense infection in his mouth Dr. Garg immediately tended to explaining every detail of the prolonged infection no others bothered to do for three months in and out of different emergency places for the pain Dr. Garg removed by same day surgery nobody offered. EXCELLENT PLACE TO BOARD ALSO AND TO HAVE DENTAL DONE highly recommend. The last part of this review I would like to share is that this is one of the nicest groups of people who love your dog like you do. I have never left my dog, but once in any boarding, but did with THE URBAN PET HOSPITAL with love for my dog they extend feeling very secure he was with them all. Thank you to the entire URBAN staff for all you did for Nacho and for me for being so serious really about my dog's horrible prolonged infection in his mouth that could have been avoided had others taken the pain seriously forced to see.