100.0% would refer friends and family to us

4 stars Verified customer


5 stars Verified customer

excellent staff - very professional yet extremely sensitive to my doggie's needs- and they are always sweet and wonderful to deal with.

5 stars Customer since 2016

As usual our visit to Urban Pet Hospital was a great visit. Smitty loved it there and everyone is awesome. Dr. Garg and his whole staff are so friendly and caring, even after moving out of the city it is worth the trip to Urban for our puppy's check-up.

5 stars Customer since 2017

I would be impossible to happier than I was with my visit with my cat.

3 stars Verified customer

It was okay. The front desk people were a bit unprofessional and acting silly, and there was no one at the desk for 5 minutes after I arrived.

The facilities were dirty. It stunk like dog, there were hairs and dirt smudges everywhere...even the doctor's lab coat was dirty.

The doctor was fine, but he was very difficult to understand, because of a heavy accent. He did explain everything and asked if I understood though.

5 stars Customer since 2017

Great experience

5 stars Customer since 2017

The doctor and staff at Urban Pet Hospital were superb! They had excellent bedside manner, as well as, highly knowledgeable nurses/techs onsite to provide peace of mind for my dog's puncture wound procedure. Binh, one of the staff members, went above and beyond to assist me in answering all my questions prior to coming onsite for the examination and surgery. This will be our new primary care location for our two corgis. Thank you Urban Pet Hospital for all your help!

5 stars Customer since 2017

Dr. Garg and his staff are professional, efficient, and very knowledgeable! Their fees are very reasonable. I have used their service 3 times and have never felt pressured to do excessive tests.

One day I walked in without an appt cuz my dog had diarrhea while on vacation. I was seen immediately and the treatment was logically presented and my dog is doing very well. The hours are fantastic for working people! I Mean I walked in on Labor Day and was seen asap.(dr. Garg had day off but his relief vet was also fantastic). There is no designated parking so that can be challenging, but that is the nature of the city. This is a small owned office which is a dream come true compared to the corp owned facilities of 10 or more vets. Those are the offices that can push for unnecessary tests.

I am very pleased with the service my dog has received! Just wish he did parrots!

4 stars Customer since 2017

Took awhile to get in to see the Vet but apparently there was an emergency surgery that came in right before my appointment, which was understandable. Thankful for a Labor Day appointment. Very nice experience overall.

5 stars Verified customer

Great customer service

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