76.8% would refer friends and family to us

2 stars Verified customer

We didnt like that Dr Hogue didn’t introduce himself to us until we finally asked for his name. We came in with 2 Black cats, one for checkup & other b/c cat vomited profusely after ingestión of part of Cala Lily leaf. She’s a fairly common breed of black cat with yellow eyes & first thing he said was her eyes are yellow (as if suggesting jaundice) then when we said it was normal for her breed, he said, oh, ok. At that point I began to feel less confidence. Then he did blood work and gave us his thoughts on some of the higher levels but we didn’t feel it was thoughtful: for example with elevated blood sugar, might be diabetes but could do another test for $45 to make sure and another elevated level, maybe gall bladder. He explained X-ray in detail but said some of white in belly was from eating cat litter. We said she didn’t except maybe when kicked her paws. Too much undigested information from vet that felt a bit alarmist without bigger picture view. We left with $500+ bill. We think kitty will be ok but I wouldn’t go back to this particular vet.

3 stars Customer since 2018

The people were nice though it was weird to have a vet that was so perfunctory with meeting my cat ( I love my cat dearly but he’s got that face only a mother can love), normally the vet gushes over your pet...you know like the mom and everybody but the mom thinks the kid is ugly af but we lie and say omg how cute....Anyway, I was at the appointment for 2 and half hours. The techs were nice, the room was hot and dingy. They did discover what was wrong with my cat and I am grateful. They do take after hour apppintments but after working a 10 hour day, waiting for that long to find out my cat has gastritis which I was for sure was metastic cancer/ plague/ going to have be put down but thank the Universe it wasn’t was exhausting. I’m a nurse. Can you imagine if I made a human patient wait that long...without a snack?

Overall it was an ok experience. I’m going to back to finish the appointment but my cat was terrorized waiting in that room for over 2 hours. And he hasn’t come out from under the bed yet. Let be very clear though - I am super grateful they helped my baby and would endorse them for that.

5 stars Customer since 2018

Far better than expected

5 stars Customer since 2018

Both Dr. Hoque and the front desk were concerned, caring and efficient. They called our previous vet to make sure the vaccines they recommended were needed ones. They inquired about food I was feeding him and other details. I particularly liked that I could be in the treatment room with our dog and was able to reassure him. I also used the opportunity to ask the doctor various questions like how frequently I should bathe him, and other minor questions for his general care.

5 stars Customer since 2018

Everyone we encountered was very friendly and helpful. We were able to book our appointment online and were seen punctually at the appointed time. Dr. Garg did a great job explaining things to us and I really appreciated that he was accessible by cell phone on Sunday when he was not at the hospital.

5 stars Customer since 2017

Great experience from start to finish!

4 stars Verified customer

I was not impressed with the locations condition. It was very warm and no air ventilation in the room where we waiting for the vet. The reason for picking this place was close to my house and good reviews. I would highly recommend improving the physical appearance and air flow.

5 stars Customer since 2018

Very professional and very efficient

5 stars Customer since 2018

Excellent service. Dr. Hoque was very thorough and compassionate.

5 stars Customer since 2018

Staff very attentive and empathetic. The vet understood my dog’s needs and was able to help.

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