91.9% would refer friends and family to us

5 stars Verified customer

The staff were attentive, great communicators, and made a scary situation seem manageable.

5 stars Customer since 2024

The service was excellent

Urgent Pet Care - Millard replied:

Thank you, Daniel, for your great review! We look forward to seeing you again!

1 stars Customer since 2015

We brought our dog in for double ear infection, and they recommended a surgery to cut out the hematoma. We opted to just ... Read More

5 stars Customer since 2019

Very thorough answering my questions

Urgent Pet Care - Millard replied:

Thank you, Evelyn, for your 5 star review! We are glad our staff could answer any questions you had and helped you understand the diagnosis and treatment options available. Come see us again!

5 stars Customer since 2022

It is so scary when you need the emergency vet and these are the right folks for the job. Compassionate and professional ... Read More

Urgent Pet Care - Millard replied:

Hello Catherine,

Thank you for your kind words and great review. We know that its a stressful time when your kitty finds themselves in trouble. We are glad we could be there for Rory and hope she's feeling better after her surgery. Stop by and see us again with any future needs!

4 stars Verified customer

The wait time was 2 hours. Seemed too long. But the service is good.

Urgent Pet Care - Millard replied:

Thank you for your review of us! We appreciate your thoughts and we understand that wait times will vary depending on the day. We always prioritize emergency cases and we cannot always anticipate when those situations arise. This does mean that non critical cases can be delayed and that it is not easy on those days. Thank you for your understanding for these critical cases.

5 stars Verified customer

The Dr. was great!!! Results were quick and our dog is much better. The only thing was one of the Techs called herself ... Read More

Urgent Pet Care - Millard replied:

Thank you for your great review and coming to see us! We are sorry to hear that you felt any pressure from our staff to make decisions. Our goal is to always provide all the treatment options and recommend what may be the best choice for your animal. It is always our clients choice to then decide how to proceed for their pet. We appreciate your honesty and are glad that we could help your sweet pup feel better. We look forward to seeing you in the future.

5 stars Customer since 2024

Everything went well good. The only thing that I didn't like was that I couldn't follow my dog into the back when he was ... Read More

Urgent Pet Care - Millard replied:

Hello Jessie,

We are glad that your pup is feeling much better after coming to see us! Thank you for your review! We appreciate your feedback and hope that you understand we cannot allow clients into the back due to the liabilities of the emergency equipment we use and the presence of other clients animals. We strive to keep our treatment area as quiet and stress free as possible for all the animals we are helping. We look forward to seeing you in the future!

5 stars Customer since 2024

Great service and quickly done

Urgent Pet Care - Millard replied:

Thank you Bill for your 5 star review! We appreciate you choosing us to care for your pet and look forward to your next visit.

5 stars Customer since 2021

We are so grateful for Urgent Pet Care. Everyone was extremely friendly and helpful. Would highly recommend for emerge ... Read More

Urgent Pet Care - Millard replied:

Hello Melissa,

Thank you so much for your great review of us! We appreciate your loyalty in choosing us to care for all your animals in urgent situations. We hope Bentley is starting to feel better and that the other two are back to themselves! We look forward to seeing you again at your next visit.

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