4257 S. 144th St.
Omaha, NE 68137

Mon - Sat: 8:00AM - Midnight

Sun: 8:00AM - 10:00PM

92.0% would refer friends and family to us

5 stars Verified customer

The staff really took their time figuring out what was wrong with our sick puppy and made sure to explain everything to us in detail.

I loved that we were given updates every few hours. Even in the middle of the night just to tell us she was doing ok!

5 stars Verified customer

They were very quick and caring.

5 stars Verified customer

The staff is amazing from start to finish. Gil was taken back right away and looked at. The tech came out and talked to me telling me what was going on as soon as they could as it was indeed a busy night I had to take him. As soon as a room opened up I could talk to the vet they let me into it. The vet explained everything that was going on the best she knew at that time and had a plan in place. They offer a couple of different ways to pay so that was also very helpful. They ended up keeping him for several nights due to a blockage. About every 4-6 hours they texted me updates on Gil and every vet change the vet would call me to tell me what is going on. If I had questions they were able to answer them. I was kept in the loop the entire time. When Gil was ready to come home they showed me how to give a cat meds because I have never had to do that before and went through all the discharge paperwork. This Urgent Pet Care is amazing.

5 stars Customer since 2021

Great. I felt they were very knowledgeable & caring .

5 stars Customer since 2021

We talk our dog there after we had noticed he had chewed up his rubber toy into pieces. We were unable to tell how much he actually ingested. Everyone was very respectable and helpful! Our dog is still a puppy and still likes to look around and still has a tendency to jump on people. They were very clam and treated him well. The Vet answered all of our questions and made us feel calm about the situation. I would recommend.

Urgent Pet Care - Millard replied:

Alexandria, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Ryker and we hope that he is continuing to do well at home since his visit with us.

5 stars Customer since 2021

the experience was quick and smooth. Price is competitive. Proffesional staff, clean facilities.

Urgent Pet Care - Millard replied:

Nic, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Taege and we hope that she is continuing to do well at home since her visit with us.

5 stars Customer since 2021

My first time going there. I’m from out of town. Overall experience was great. Staff was very friendly. I didn’t have a long wait. Took care of my pet and we were discharged quickly

Urgent Pet Care - Millard replied:

Dann, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Yoshi and we hope that he is continuing to do well at home since his visit with us.

3 stars Customer since 2021

While I feel our dog received good care, I was unimpressed with the lack of any follow up. We didn’t get to speak to the doctor when we went to pick him up, which I don’t think is appropriate given his injury (which will require follow up). Also didn’t receive a call later in the day to check up on him. Very disappointing

Urgent Pet Care - Millard replied:

Mark, we sincerely appreciate the time you took to write us a review and to share your experience with other pet owners. We don't always have the doctor go over the discharge instructions with the clients because they are taking care of multiple pets in the hospital at one time, so we have our doctor's assistants go over the discharge instructions with the clients. For Koda's injury of his ligament/tendon we do not do the follow up for these types of injuries, we recommend that you recheck with your family vet to see if he will need further care for the injury or if you would need to be referred to a specialist for his injury. The last part about us not checking up on him later that day, we usually don't do our follow ups with our patients for 3 days after you were seen at our clinic so we can see if the medications are working and to see if you have made an appointment to see your family vet for the follow up care. We enjoyed caring for Koda and we hope that he is continuing to do well at home since his visit with us.

5 stars Verified customer

They took excellent care of our dog and the wait was super short. They kept us informed and communicated everything we needed to know. Very happy with the service they provided.

Urgent Pet Care - Millard replied:

We sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We hope that your dog is continuing to do well at home since your last visit with us.

1 stars Verified customer

I went in for a minor situation with my cat, my typical vet clinic is booked out along with everyone else in the Omaha area. So I decided to take my cat here and they tried charging me way more than I should be spending just because they thought he needed x-rays, blood work, and an injection. They kept trying to offer medical credit cards and loans to pay them right then and there. I ended up getting a free nausea pill for him that I had to administer and he’s been fine ever since. No need to spend thousands. Never going back.

Urgent Pet Care - Millard replied:

Thank you for your feedback. We apologize that we were unable to meet your expectations. We understand that emergency visits with your pet can be expensive and unexpected. We are glad to hear that your cat is feeling better after the medicine we were able to give you. We hope that your cat continues to feel better at home. If you would like to discuss your experience further with our Practice Manager, please feel free to call us at 402-991-9444.