95.6% would refer friends and family to us

4 stars Customer since 2021

thank you, we appreciate care Kato. Good care fair emergency rate. The whole does good job

5 stars Customer since 2021

I had a pleasant experience. Very knowledgeable

Urgent Pet Care - Papillion replied:

Paul, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Charlie and we hope that he is continuing to do well at home since his visit with us.

5 stars Customer since 2022

Staff was great

Urgent Pet Care - Papillion replied:

Kevin, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Gibbs and we hope that he is continuing to do well at home since his visit with us.

5 stars Customer since 2021

I came in with my kitten last night and I was clearly upset the vet and the vet assistant who were my kitten's doc provider were do helpful and spoke in such an empathetic way. I was so relieved and I followed all their instructions to a T. My cat is even feeling better the next morning, eating some food! :)

Urgent Pet Care - Papillion replied:

Ashlyn, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Totoro and we hope that she is continuing to do well at home since her visit with us.

5 stars Customer since 2021

They saved my cat’s life over a holiday weekend. The vet and staff were quickly able to diagnose what was wrong and were able to do surgery same day. It was a very comfortable and kind atmosphere. I’m very grateful and feel they did a great job.

Urgent Pet Care - Papillion replied:

Miranda, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Maisel and we hope that she is continuing to do well at home since her visit with us.

5 stars Customer since 2021

It was good the service was good and helped my cat from being in pain

Urgent Pet Care - Papillion replied:

Angel, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Guero and we hope that he is continuing to do well at home since his visit with us.

5 stars Customer since 2021

In an emotional filled, emergency situation concerning my first child (cat) Hobbes after normal veterinary hours, I called Urgent Pet Care to see if they could help my cat around 8pm. She had a freak accident where she tore her lower canine from her jaw and I was unaware if any further damage was done. Hobbes was in a lot of pain and still bleeding from her mouth when I arrived at the vet. The receptionist on the phone was so kind and patient with me and knew exactly who I was when I walked into the office. We were seen right away and they quickly got into action, taking Hobbes back for surgery and allowing me to return hours later. The instructions and follow-up post visit was exceptional. They truly kept mine and Hobbes best interest in mind and I will continue to recommend Urgent Pet Care to others for their services, affordability and care! Thank you so much for taking care of my furbaby!

Urgent Pet Care - Papillion replied:

Miranda, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Hobbes and we hope that she is continuing to do well at home since her visit with us.

5 stars Customer since 2021

Immediate attention. Fast response. Detailed explanation of what was happening,

Urgent Pet Care - Papillion replied:

Linda, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Rosie and we hope that she is continuing to do well at home since her visit with us.

5 stars Customer since 2021

Staff and Dr were courteous and professional they provided excellent care to our dog. Took time to explain injuries and care needs on a busy Sunday night

Urgent Pet Care - Papillion replied:

Kent, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Shasta and we hope that she is continuing to do well at home since her visit with us.

5 stars Customer since 2021

Helpful, caring, friendly, and understanding staff. I appreciated the updates via text messages at night and in the morning about the status of our dog's treatment and health while he had to stay and have tests done overnight. The equipment seemed pretty to of the line and the doctor seemed very knowledgeable. Didn't have a long wait when got there not when picking him up.

Cost matched the amount it was estimated.

Urgent Pet Care - Papillion replied:

Bridgette, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Crash and we hope that he is continuing to do well at home since his visit with us.