95.6% would refer friends and family to us

5 stars Customer since 2014

We never like to come to urgent pet care, but are always grateful we have them when we need them. They always take great care of our much loved pups. Thanks for helping us with Josie last night!

5 stars Customer since 2022

We brought our dog Jessie in for sudden loss of mobility. We got right in and saw Dr. Meyer. She was professional and was able to get the evaluation my dog needed. All the staff was great. My dog has a spinal lesion. Although the news was not good the service was. I would recommend for emergencies. A little higher than going to regular vet but knowing without waiting for weeks to get into my regular vet was worth it.

Urgent Pet Care - Papillion replied:

Melanie, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Jessie and we hope that she is continuing to do well at home since her visit with us.

5 stars Verified customer

I really appreciated the text updates while my dog was there. And the ability to text with any questions I had while the pup was at home recovering. Everyone was so helpful and kind.

Urgent Pet Care - Papillion replied:

We sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We hope that your dog is continuing to do well at home since your last visit with us.

3 stars Verified customer

Communication was very poor. Timeliness of seeing the doc, waited 30 min, was disappointing as there was no one else in the waiting room.

Urgent Pet Care - Papillion replied:

Thank you for your feedback. We apologize that we were not able to exceed your expectations. Thank you for making us aware of the missed communications that you had throughout your experience. Unfortunately, this amount of wait time is very common, or even longer at times up to 8-12 hour wait times in some areas, for emergency vet clinics around the country due to the amount of pets coming into our buildings, family vet clinics not seeing as many patients as they used to, and the shortage of all veterinary staff in the country. Just because the front waiting room is not full of people, does not mean that the veterinarian and other veterinary staff members are not busy with up to 10-20+ ICU patients in our treatment areas. If you would like to discuss your experience any further with us, please feel free to call our Practice Manager at 402-597-2911.

5 stars Customer since 2022

They went above and beyond my expectations to provide quality care to my cat. We are very thankful for everyone there that night for making the process as smooth as possible. If you want great care for your fur baby, take them here.

Urgent Pet Care - Papillion replied:

Stephanie, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Remi and we hope that he is continuing to do well at home since his visit with us.

4 stars Customer since 2021

thank you, we appreciate care Kato. Good care fair emergency rate. The whole does good job

Urgent Pet Care - Papillion replied:

Pat, we sincerely appreciate the time you took to write us a 4-star review and to share your experience with other pet owners. We enjoyed caring for Kato and we hope that he is continuing to do well at home since his visit with us.

5 stars Verified customer

I brought my dog in because he slipped on ice and hurt his leg. They were extremely nice and helpful and so sweet to my fur baby. They explained everything and helped me understand what was going on. I’m so glad I came here vs other places who try to rush through and don’t care as much. Thank you guys!

Urgent Pet Care - Papillion replied:

We sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We hope that your dog is continuing to do well at home since your last visit with us.

5 stars Customer since 2021

I had a pleasant experience. Very knowledgeable

Urgent Pet Care - Papillion replied:

Paul, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Charlie and we hope that he is continuing to do well at home since his visit with us.

5 stars Customer since 2022

Staff was great

Urgent Pet Care - Papillion replied:

Kevin, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Gibbs and we hope that he is continuing to do well at home since his visit with us.

5 stars Customer since 2021

I came in with my kitten last night and I was clearly upset the vet and the vet assistant who were my kitten's doc provider were do helpful and spoke in such an empathetic way. I was so relieved and I followed all their instructions to a T. My cat is even feeling better the next morning, eating some food! :)

Urgent Pet Care - Papillion replied:

Ashlyn, we sincerely appreciate the time you took to write us a 5-star review and to share your experience with other pet owners. We enjoyed caring for Totoro and we hope that she is continuing to do well at home since her visit with us.