98.2% would refer friends and family to us

5 stars Verified customer

I contacted 'a certain' dealership of my car make 3 different times, 3 different days, left voicemail messages & never received a return call. I needed a specific mechanic shop for the make of my car.

I called USA Automotive, Trawick Rd Raleigh NC & Cliff answered the phone immediately! (Major plus already as apposed to the Hyundai Dealership). I told Cliff my problem & he was more than happy to assist & accommodate my needs. He called me with updates, information/confirmation about repairs & a date to pickup my repaired car. It happened EXACTLY as Cliff said! USA was so customer friendly, so accommodating that I asked Cliff if I could get another major service done to my car & he made that happen for me as well. No extra wait time for the added service!

I am so happy & pleased with the customer service & the mechanical service I received from USA Automotive I could cry. They are awesome!

Thank you so much Cliff for being my hero! Women usually get the run-around when dealing with car issues but you never made me feel inferior when I told you what my error code was for my car. A big thank you!

Chandra Watson

5 stars Verified customer

Very friendly, not pressuring to get work done, professional, knowledgeable. I will return

5 stars Verified customer

They treated me very well and saved me money too I will be back

5 stars Verified customer

I was able to quickly get an appointment. Service was completed in a timely manner. Great customer service.

5 stars Verified customer

Very professional, and willing to answer all my questions. Will definitely return.

5 stars Verified customer

The staff is very knowledgeable and kind. They always make sure I understand all the details of the work they do.

The work is good and done promptly. Everyone is courteous and they have worked with me on paying for the big stuff. I trust them.

5 stars Verified customer

As always the service was excellent from the time I set up the appointment until I got my car back.

5 stars Verified customer

Outstanding as always.

Cliff and Aaron are an awesome team to greet you at the front desk and explain in detail what will be performed on my vehicles.

5 stars Verified customer

Everyone was very friendly, they explained everything that was done on my car, and what was needed in the future.

5 stars Verified customer

I love working with Keith and Aaron.