Dr Matthew was on time, courteous, listened to my issues and proposed a plan to address. Good service. Office staff were courteous, but not particularly friendly. Nurse was helpful and courteous. Neither nurse nor doctor adequately explained one of the instructions regarding diet. When I tried to call back and get a n explanation, couldn't talk to a human. Had to leave a message and no one ever responded. Could be a little dangerous leaving me to interpret what was meant.