I find Valley West's staff very knowledgeable, professional and caring. No matter how busy they may be, they always make each person and their baby feel as if they are the most important. They take their time to provide excellent care.
Scheduled appointment on the same day, prompt service.However, hard to contact by phone. Rings numerous times without being answered. Four attempts made to call and get person to answer.Good service by staff once you are in there.
Dr. Isaac is professional, sweet and cares so much about my fur baby. Blessed to have him as our vet. The front desk ladies are always polite and organized. The vet tech is gentle when she trimmed nails. Thank you to the whole team!
Dr. Marshall did a superb job with my horse. He gave the preventive injections and cleaned the sheath on my gelding. I've never done that, and Dr. Marshall offered to do that for me and I am very grateful.
Dr. Metz saw my dog and immediately agreed that all was not well. She did an x-ray to be sure there was not an object stuck in the GI track. That being clear, we developed a plan to give her some fluids, some anti-nausea and watch her overnight. No more vomiting, and she is getting back to her usual perky self today. She is very good to develop a plan with the best thing for the pet in mind. We covered the urgent differential diagnosis and gave her a chance to be better. She is not only very knowledgeable, but very patient and kind as well.