My appointment this week at V & V was exactly as I expected from previous experience -----OUTSTANDING!!! This has become what I have come to expect, which makes me a very lucky client. From the front door, to the shampoo bowl and over to Kari's station is a path to a perfect cut and style experience. Thanks for this relaxing routine and for a chance to feel spoiled while enjoying pleasant conversation. You are one in a million!!!!! Sharon K.