I had my first haircut with Andrew 2 years ago when he was apprenticing, and had a great experience! I was going to Dragon Con a couple of weeks later, and wanted to do a specific updo which my hair was too long for (and I badly needed a trim anyway...because I tend to wait 1-2 years between cuts:/) I showed him a picture of what I was going to need to do with my hair, and he took it very seriously. He listened and tuned into the fact that I needed something very low-maintenance as well: I work outdoors a lot, wash and wear, and don't blow-dry or use many products at all. He didn't try to sell me anything I wouldn't really use, or try to do something I would have to work at each morning just to make look descent. When I called the salon a couple weeks ago, they still had me on file, and receptionist let me know that he was now out of the apprenticeship program and charging full rate (in a very friendly and non-condescending way). I was expecting and fully prepared for that, but I appreciated the heads-up.
When I got to the salon, he remembered me and a lot about what I had done the first time, considering it had been 2 years! He was very professional and personable, and once again listened to exactly what I wanted. I had some questions this time about demi-permanent hair dyes, etc. and he was upfront and honest about what he knew about the specific products I mentioned. He gave me his take on it without any pressure to buy something or add on any kind of coloring service from the salon, which I know a lot of stylists/salons would try to push as soon as a client brings up at-home coloring, etc. He knows I have virgin hair and don't make decisions like this lightly...:)
Overall, another great experience (plus they offer you a brief shoulder massage before they get started!) I will definitely be back to see him for my next cut, even if it's in another year or so;)