I had a seamless experience. Starting with the young ladies at the front door that genuinely made me feel welcome to the best haircut I've had in a very long time. In full disclosure, Charlotte Grinage and I have been friends for 15 years but she's never cut my hair until yesterday. So professional and amazing attention to detail, I left feeling terrific. I'll be returning for sure.
I'm currently embracing my "on trend" grey hair. Hahaha, for now, but will be asking for a colorist recommendation in the future.