I have been to the Heights location several times for eyebrow waxing however, the lighting is so poor by the shampoo bar where they do the waxing that I always get home and see a lot of hairs that have been missed. This most recent visit, I had to point out chunks of remaining hair to Gabriella no less than 5 times, to which she nicely responded and re-waxed but I soon gave up pointing out spots missed and just went home. When I got home, in better light, I could still see a ton that was missed. Very frustrating and makes me not want to go back to the salon. Have always liked going this location and wished that someone would fix this problem. While I have very light colored hair, I can’t be the only one this happens to.