I took a photo in.
The cut looked NOTHING like the photo.
I told the stylist (whom I have seen for years)
She said, oh, you're wrong. It's the same. You just have more hair than the model does.
Gaslighting is not a good way to keep customers. VERY disappointed.
Color is (always) perfection, but the cut ruined the look of that as well. My colorist is always professional and diligent.
Have been a client for several years and have recommended people to this salon often. Have been asking my stylist to do something different and she never has, she kept doing the same cut and telling me she had done what I asked. and I thought maybe I was doing it wrong, because she pretty much told me that.. This time, it is so obvious, so ugly and she really did not care. I asked her (really nicely) 3 times to fix it. I will not recommend again and looks as if I will have to find another salon because I am not going back to a stylist that has so little respect for me as a (longtime, well tipping) customer.
Publishing anonymously only because I have sent so many people there and don't want them to feel like they have to change as well.