W1081 Pearl St
Oneida, WI 54155

Mon - Fri: 8:00AM - 5:00PM

Sat - Sun: Closed

100.0% would refer friends and family to us

1 stars Customer since 2014

The experience with Van's turned out to be a major disappointment when we contracted with them install a Water Furnace Geothermal system in our new home. The heat pump was extremely loud, making it difficult to sleep at night. Responses to requests to correct the situation did not generate any response that was even close to being satisfactory. Van's did not stand behind the product. We have since replaced the system, at our own expense, with another Water Furnace dealer who is the epitome of customer care and service. We cannot recommend Van's as a contractor worth considering.

5 stars Customer since 2014

Great people to work with. They have always been attentive to our needs and keeping our ground source heat pump running efficiently. I am so glad that we can rely on Tom and Joe to keep our system running. I have complete confidence in their services!!!

5 stars Customer since 2014

Joe, Tom and crew put in a geo-thermal system for us in 2002. The initial installation and service and the service they have provided since has been great! Whether we call for routine service or a problem or just have a question they are always friendly, courteous, thorough and punctual. We know we can always depend on them to take care of us. Definitely 5 STAR service!!

5 stars Customer since 2014

Joe, Tom and crew put in a geo-thermal system for us in 2002. The initial installation and service and the service they have provided since has been great! Whether we call for routine service or a problem or just have a question they are always friendly, courteous, thorough and punctual. We know we can always depend on them to take care of us. Definitely 5 STAR service!!

5 stars Customer since 2014

on time and very professional knows what they are doing !!!

5 stars Customer since 2014

very good service,when i had trouble in the cold winter of 2013/14 he came about 60 miles for a warranty service call,very good people to do buisness with,i would recommend Vans to my family and friends --------------------------------------G.J

2 stars Customer since 2014

I hired them to put in Geothermal heating in my new home. I asked to have in floor heat in my garage. They ran out of material for the job and rather than get more they used less in the garage and it will not heat properly. Besides that problem they put in a unit that was nothing but problems and at one point sent out a tech that started the furnace on fire and he used water to put the fire out. That didn't do much for the computer in the furnace. I ended up having to make a fire claim with my insurance company and go after Van's Refrigeration that way to get my furnace replaced. Needless to say I went with a different company. Van's did nothing to stand behind their work and employee. I ended up paying high energy bills for a year before this was all settled. If you are thinking of using them, think again and go with a reliable company,

5 stars Customer since 2014

I have a system that works as advertised. The heating unit had an error light on and they came the next day to fix it.

5 stars Customer since 2014

I just would like to thank the gentleman from Van's Refrigeration that came to look at our furnace a couple of weeks ago. It was running, not producing any heat, and the weather had turned cold by then.

He had had a very long day as he had quite a few customers in similar situations, but did give us a call when he was delayed so that we would know when he would be getting to our place. He was very courteous and certainly knew what he was doing, as he was able to fix it without any problem. They also have a nice little Maintenance Plan in place. Thanks again to Van's.

Janet

5 stars Customer since 2014

Everyone at Van's is very friendly and knowledgeable.

Any time you need service (which isn't very often because of the quality of their product and workmanship) they are right there