My stylist Kristie was friendly, but seemed to not be knowledgeable in how to apply a chemical relaxer. Now I'll have a demarcation line in my head from my hair not being relaxed properly and my scalp is burnt and oozing. Also the blow out was bad, because my hair was still damp. Even sectioning the hair for styling was botched...during the whole process from start to finish my hair was sectioned in 4 (line down the middle and across the crown), this is fine for the application process, but for the blowout those lines should have been removed and for styling l should have been asked where do I where my part and proceed as such.
When I left my hair smelled burnt, I had a stubborn line running down the middle of my head, despite the side part that I asked her to put in after I realized she wasn't going to ask and my scalp hurt. I got home and rewashed my hair, put some strengthening treatment in and restyled it.
I mentioned to the person I made the appointment with(Felicia) that I'm a hairstylist and have been for many years, so expected to be booked with someone with more experience in doing a chemical relaxer. This service wasn't worth the $100 that I paid.