I have been a dog owner for over five decades. Had well over a dozen veterinarians care for my pets over the course of a 20 year Navy career that required multiple relocations - and multiple vets.
VCA Alexandria is without question THE BEST veterinarian service I have ever seen. Period.
In particular, Dr. Jennifer Farrell is the best doctor I have ever dealt with. But to be fair - all the staff I have dealt with at VCA are top-notch.
Courteous, thorough, passionate - they treat your pet like family. They are available seven days a week, 24 hours a day, 365 days a year. VCA is a hospital - so even after business hours, they are there.
From California to Florida to New England...I have not seen any other veterinary office come anywhere close. Sure I have had personable and attentive vets in the past - outstanding in their own right - but those were normally smaller operations that could afford to keep their client list fairly tight in return for a quasi-concerige level of pet care. The difference with this outfit is: VCA gives you that PLUS depth. Despite their small-town approach, VCA is not a small operation...they have significant resources, exceptional talent...and a network with access to specialty support that is second-to-none.
Now - with that kind of service capability, you might think VCA would cost a fortune. However - that is not the case. While I understand their rates may be a little higher than the average vet business in Northern Virginia, I have never really noticed a difference after transferring (at the recommendation of a friend) from a different office ~ two miles away. But even if the rates are a little higher, you get way more for your money.
Doctors literally CALL YOU and/or E-MAIL/TEXT YOU directly to follow up on tests, protocols, or answer your questions... during working hours or off the clock. This kind of service often eliminates the need for scheduling an appointment. So I really could care less about their rates. Their level of service changes the game.
Bottom line: VCA is interested in the health of your pet and sanity - not making money. The money part simply feels like a by-product.
Without reservation, switch to these guys if you already have a vet. If you are shopping for one, your search is over. Ask for Doc Farrell.
You will not be disappointed.