96.7% would refer friends and family to us

5 stars Customer since 1990

Ms. Tina at front Desk, Excellent as Normal. Dr. Chang, Outstanding as Normal. Dr. Chang kept us apprised of need for Teeth Cleaning, and rationale.

5 stars Customer since 2018

This was my first visit to VCA Alexandria and I absolutely loved the experience. The waiting room was spacious and I appreciated the separate alcoves to allow a bit of privacy and separation between rambunctious pets and more timid ones.

I brought my cat in with a lot of symptoms that my original vet was unable to diagnose. VCA Alexandria did a fantastic job of diagnosing and treating her, both medically and with respect. I felt my concerns were taken into consideration and everything was thoroughly explained to me, even when I forgot all the medical jargon and asked again. Everyone was extremely patient and welcoming and I felt relieved and comforted that my pet was in compentent hands.

3 stars Customer since 1980

Overall outstanding....as always, but I was not pleased to pick up my cat at about 6:30 pm, having dropped her off at 6:30 am and no food/water since midnight, to learn that the techs has not bothered to read the feeding instructions and the food I left with her - her regular food (packets), a back-up can and treats. When she did not eat the canned stuff she was given "a few" of the small treats and none of the packet food. The desk kindly gave me a small bowl and I fed her while still at the hospital. She was more than a little hungry at 18 hours with essentially no food. When the tech returned her to me, she was holding one of the food packets in her hand...but had not thought to actually give the food to the cat during a very long day.

5 stars Verified customer

Dr. Farrell is an excellent vet. The staff is so professional and courteous. Everything was explained to me in detail. I always feel confident that my dogs are receiving the very best medical attention.

5 stars Customer since 1991

I can't say enough positive things about the fabulous care Dr. Baxter, and your staff, provided to Tiger Lily, and her sister, Samantha, when they came in to have their dental work done. Dr. Baxter has been caring for my cats for the past twenty-five years. I wouldn't dream of having another veterinarian treat my "babies". Dr. Baxter is terrific!!!

4 stars Customer since 2015

I bring both of my cats here, and the professionalism of the staff always helps put me at ease. My cats are my family, so I appreciate the staff, tech, and doctor attentiveness.

5 stars Customer since 2017

Everything to do with this office is helpful. I love the vets, the techs and all the support staff. With our previous dog and now our new puppies, all around a great place.

5 stars Verified customer

Overall, excellent care from all the doctors and staff. Doctors are caring and patient.

4 stars Customer since 2013

I like getting clear advice when called to talk about treatment options. I like having my dog's records at a practice that also provides emergency service. The counter staff are unfailingly friendly and helpful, especially when I'm trying to deal with the pet insurance company.

5 stars Verified customer

Everyone is so nice and professional and knowledgeable. We receive excellent care, as we always do.

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