92.2% would refer friends and family to us

5 stars Verified customer

Cassandra did a wonderful job as always! She has a true talent at her profession.

5 stars Verified customer

Great service as always!

5 stars Customer since 2001

I have been transitioned between a couple of stylists over my last couple of appointments due to Lindsay Kuklish's situation. My previous appointment I didn't feel that the stylist heard what I wanted and really didn't do a very good job on both my highlights and cut. I let it go because I thought it was only temporary and Lindsay would be back. Thus to say her being gone is permanent, but I have now found my new "favorite" stylist. Sania did a great job listening to my wants/needs and talked me through what she was going to do to get me what I want. She said it may take a few appointments, but after my time with her last night, I know it will be worth the wait. Sania is a wonderful stylist and not only because of her talent with a brush and scissors, but her listening skills and understanding of what an client is trying to say and interpreting it back. I am very pleased with the service I received last night. Thank you from the bottom of my heart!

5 stars Verified customer

Tracy was amazing!! the color and cut are perfect! She is very talented and fun to talk to.I can't wait to see her

next time. Even people at my bank noticed my hair!

5 stars Customer since 2015

Hannah is awesome, always makes my hair appointments easy, laid back and does a great job!

5 stars Customer since 2014

Sadie always listens and seems to understand what I am asking her to do. She ALWAYS does an amazing job and does her best to give me what I am asking her to do

1 stars Customer since 2016

Surprised I even received a survey. This experience was weak from the time I called to schedule. I called to schedule a color correction for my daughter. The girl who answered didn't seem to know what she was doing or how to convey that we needed a consult before we could schedule. I figured out what she was trying to do and scheduled a 15 min consult for Wednesday at 2 (the receptionist actually tried to end our call l before providing the appt time). My daughter came in and waited...and waited...after 20 min she asked at the counter and was told the stylist had left for a family emergency but they had someone else who would see her shortly. She waited...was ignored and finally left after approximately an hour. No one followed up with her or offered to reschedule for her. Unfortunate experience for a salon that thinks so highly of itself. I understand it's an extremely busy time of year but what's the protocol if you can't keep an appt? You reschedule. We'll be going elsewhere.

5 stars Customer since 2016

Excellent

5 stars Verified customer

Amazing as usual!

5 stars Verified customer

Melia does a great job making my visit personalized, and making sure I leave feeling great!

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